Bolman and Deal

Nur Aiysha Ghazali
ENGM 264
Paper #1-Bolman & Deal

Bolman and Deal discuss about for frames; structural, human resource, political and symbolic. Each frame has its own characteristics, where and how the situation is applied in organization. A leader or authority of companies sometimes would apply these frames in their organization in order to tackle their employees. However, I will only discuss about 3 frames that most gave the impact to me when I read this book.

The first frame that is valuable is human resources. The human resource frame talks about how organizations and people do to and for one another. Family is the suitable metaphor for organization to describe the situation. The example given in the book was about three Nucor Corp electricians who flew and drove to Arkansas and spent 24 hours to fix the failed electric grid. This example shows that they do not need their boss to tell them to go and fix it. As soon as they heard the bad news, they promptly caught a flight and arrived there even though it was already past midnight. That action deserves some compliments-; if it happened to me, I would rather have a good sleep first and then we will see tomorrow how we are going to deal with that. The weird thing is, on what basis they made such a sacrifice for their company? This is how the human resource frame applies. Their company invests in their employees’ workforce in order to maintain their success. The Nucor Corp pays big bonuses to their employees based on their output and company’s success, thus to catch a flight to Arkansas is just a piece of cake, considering the big gain they would get. Pareto Principle stated that 80% of the profit is made by 20% of the effective employees of an organization. What Nucor Corp did was to make the 20% effective employees stay to work for them and they will only stay if the work they did worth the money they will get.

However, not...
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