Birokrasi
CH APTER ON E | 1
Understanding Bureaucracy
Bureaucracy by definition is a group of workers in private and public organizations such as civil service employees of Malaysian government. Historically bureaucracy is the name of an organizational form often used by both sociologists and organizational design professionals. Therefore we can say that bureaucracy has an informal usage by many people such as “there’s too much bureaucracy where I work” to reflect common set of characteristic features or attributes like “red tape” or “inflexibility” that frustrate people who deal with or who work for organizations they perceive as “bureaucratic” We believe that by the time you had finished reading this part of the module you read would note whether your organization matches the description.
Characteristic Features of Bureaucracy
The founder of the word bureaucracy can be traced back to Max Weber, a German sociologist, since the 1930s. Referring to government functionary arms, Weber has rationally described bureaucratic system as being the ideal way of organizing government agencies and put forward the six famous principles that spread throughout both public and private sectors today. Despite a severe criticisms faced by the Weber's bureaucratic writings the six principles still lives on as shown in box 1:
2 | CH APT ER ONE
Explaining the Principles
According to Webber, while each level of organization unit controls the level below it, such level is also being controlled by the level above. Thus, hierarchy system of operation is the formal basis of central planning and centralized decision making. The Management by rules allows decisions made at high levels to be executed consistently by all lower levels. As such work is to be done by specialists, and people are organized into units based on the type of work they do or skills they possessed. In addition, if the mission is described as “upfocused”, Webber contended that the organization's
Understanding Bureaucracy
Bureaucracy by definition is a group of workers in private and public organizations such as civil service employees of Malaysian government. Historically bureaucracy is the name of an organizational form often used by both sociologists and organizational design professionals. Therefore we can say that bureaucracy has an informal usage by many people such as “there’s too much bureaucracy where I work” to reflect common set of characteristic features or attributes like “red tape” or “inflexibility” that frustrate people who deal with or who work for organizations they perceive as “bureaucratic” We believe that by the time you had finished reading this part of the module you read would note whether your organization matches the description.
Characteristic Features of Bureaucracy
The founder of the word bureaucracy can be traced back to Max Weber, a German sociologist, since the 1930s. Referring to government functionary arms, Weber has rationally described bureaucratic system as being the ideal way of organizing government agencies and put forward the six famous principles that spread throughout both public and private sectors today. Despite a severe criticisms faced by the Weber's bureaucratic writings the six principles still lives on as shown in box 1:
2 | CH APT ER ONE
Explaining the Principles
According to Webber, while each level of organization unit controls the level below it, such level is also being controlled by the level above. Thus, hierarchy system of operation is the formal basis of central planning and centralized decision making. The Management by rules allows decisions made at high levels to be executed consistently by all lower levels. As such work is to be done by specialists, and people are organized into units based on the type of work they do or skills they possessed. In addition, if the mission is described as “upfocused”, Webber contended that the organization's