Bibek Shrest Case Study
TEXAS TECH UNIVERSITY
CareGroup
Bibek Shrestha
Appendix
1. HMOs
2. Out of spec- no clear pathway for data
3. Thomson Reuters- Thomson Reuters is the world 's leading source of intelligent information for businesses and professionals.
4. Lean/Six Sigma techniques- Six Sigma is a set of tools and techniques/strategies for process improvement originally developed by Motorola in 1985 and followed by General Electric.
Background and History CareGroup, Inc. is the parent holding company of Beth Israel Deaconess Medical Center, Beth Israel Deaconess Hospital-Milton, Beth Israel Deaconess Hospital-Needham, Mount Auburn Hospital, and New England Baptist Hospital. On October 1, 1996 three prominent hospitals (the Beth Israel Hospital, …show more content…
In 2012, Thomson Reuters recently named CareGroup as one of the five best large health systems in the United States, for the second year in a row. Although the road to success had been bumpy the company had produced $1.6 billion in revenue and became the second-largest group of hospitals in eastern Massachusetts. One of the biggest achievements had been the development of an integrated IT system that linked the entire organization …show more content…
- The overall network had high complexity- individual smaller networks had been added one at a time during the merger. The network gradually become “out of spec”. There was not an effective back- up plan for electronic downtime. Though the facilities had the forms and capabilities of operating on a paper based system but the staff were not fully trained and prepared. Networks component were not up to date. One of the network’s issue was an old model router which was over four years old and was replaced to bring the network back up. There were no on-site experts to monitor the network. CareGroup wasted the first 24 hours attempting to diagnose and correct the problem because of no contract with a field expert. There was no second opinion- the network configuration was overseen by one single IT employee. There was also no outline for a change control process- CareGroup previously implemented large change to the network when they
CareGroup
Bibek Shrestha
Appendix
1. HMOs
2. Out of spec- no clear pathway for data
3. Thomson Reuters- Thomson Reuters is the world 's leading source of intelligent information for businesses and professionals.
4. Lean/Six Sigma techniques- Six Sigma is a set of tools and techniques/strategies for process improvement originally developed by Motorola in 1985 and followed by General Electric.
Background and History CareGroup, Inc. is the parent holding company of Beth Israel Deaconess Medical Center, Beth Israel Deaconess Hospital-Milton, Beth Israel Deaconess Hospital-Needham, Mount Auburn Hospital, and New England Baptist Hospital. On October 1, 1996 three prominent hospitals (the Beth Israel Hospital, …show more content…
In 2012, Thomson Reuters recently named CareGroup as one of the five best large health systems in the United States, for the second year in a row. Although the road to success had been bumpy the company had produced $1.6 billion in revenue and became the second-largest group of hospitals in eastern Massachusetts. One of the biggest achievements had been the development of an integrated IT system that linked the entire organization …show more content…
- The overall network had high complexity- individual smaller networks had been added one at a time during the merger. The network gradually become “out of spec”. There was not an effective back- up plan for electronic downtime. Though the facilities had the forms and capabilities of operating on a paper based system but the staff were not fully trained and prepared. Networks component were not up to date. One of the network’s issue was an old model router which was over four years old and was replaced to bring the network back up. There were no on-site experts to monitor the network. CareGroup wasted the first 24 hours attempting to diagnose and correct the problem because of no contract with a field expert. There was no second opinion- the network configuration was overseen by one single IT employee. There was also no outline for a change control process- CareGroup previously implemented large change to the network when they