Best Buy Culture
Assignment #5
Greg Kauffman
Prof. Craig Cleveland
BUS 520, Leadership and Organizational Behavior
March 13, 2011
1. Best Buy current culture is a clan culture. Their culture focuses on the person and life work balance. This is a very good thing, with both parents working these days, having a culture that values family and time to spend with them, allows the family to strengthen. Additionally, the attitude or a philosophy ROWE, results only work environment, made best buy more worker friendly. Trusting employees will work to get the job done and allowing them to do it when they want to is an awesome way to prove your loyalty to them. Most of the 4000 employees feel that they have ownership in the jobs they do, they no longer are going to work, it is something they enjoy doing. I have never worked for anyone willing to give employees this much freedom and liberty. It takes a special someone to feel free enough to allow people to work when they want to and to make their own hours. The idea of self-management, is on overdrive in Best Buy, No one feels that they are working in exchange for a paycheck, they love their jobs and remember the way it was before ROWE, and never want to go back. 2. Best Buy definitely was utilizing organizational development approach and the planned organizational change. This system could not have been made without approval from above, wanting something to change. Additionally, it was a planned shift, starting slowly to see if it would work, then moving out of national headquarters, and into its retail stores, across the nation. Once the changes were in place, employees started to take ownership of the shift. An example of the employees’ owning ROWE, was sludge meetings. Employees had to develop of sense of trust in themselves and in others, to make this new idea work. The great thing is watching how employees worked through this change and continue to work through these
Greg Kauffman
Prof. Craig Cleveland
BUS 520, Leadership and Organizational Behavior
March 13, 2011
1. Best Buy current culture is a clan culture. Their culture focuses on the person and life work balance. This is a very good thing, with both parents working these days, having a culture that values family and time to spend with them, allows the family to strengthen. Additionally, the attitude or a philosophy ROWE, results only work environment, made best buy more worker friendly. Trusting employees will work to get the job done and allowing them to do it when they want to is an awesome way to prove your loyalty to them. Most of the 4000 employees feel that they have ownership in the jobs they do, they no longer are going to work, it is something they enjoy doing. I have never worked for anyone willing to give employees this much freedom and liberty. It takes a special someone to feel free enough to allow people to work when they want to and to make their own hours. The idea of self-management, is on overdrive in Best Buy, No one feels that they are working in exchange for a paycheck, they love their jobs and remember the way it was before ROWE, and never want to go back. 2. Best Buy definitely was utilizing organizational development approach and the planned organizational change. This system could not have been made without approval from above, wanting something to change. Additionally, it was a planned shift, starting slowly to see if it would work, then moving out of national headquarters, and into its retail stores, across the nation. Once the changes were in place, employees started to take ownership of the shift. An example of the employees’ owning ROWE, was sludge meetings. Employees had to develop of sense of trust in themselves and in others, to make this new idea work. The great thing is watching how employees worked through this change and continue to work through these