BUAD 311: Operations Management Course Outline
BUAD 311 – Spring 2015
1
As you’re coming in…
• Sit in the first few rows, please
• Introduce yourself to your neighbors (front/back, side to side,
diagonal)
• Find out why each of them is taking this course
• Talk about what you’ve heard (good and bad) about this course
• Talk about what you think “operations management” means
BUAD 311 – Spring 2015
Introduction to Operations Management
Prof. Vishal Gupta
2
BUAD 311 – Spring 2015
Today
• Introductions
• What is operations management?
• Why study it?
• Process analysis intro
• Administration and logistics
• Course Overview and Learning Objectives
• Assignments & grading
3
4
BUAD 311 – Spring 2015
Who am I?
• Born and raised in New York
• Background: Operations + Data Analytics …show more content…
• Depends…
• Reduce costs
• Increase profits
• Increase customer satisfaction
• Perform faster
• Improve quality / variety
• Simplify procedures
• Increase safety
10
BUAD 311 – Spring 2015
11
More formally,
From the syllabus,
“[Operations managers] are responsible for the systematic planning, designing, operating, controlling and improving the various procurement, production, storage, and shipping processes involved from the time the product or service is designed till customer delivery occurs. The challenge for operations managers is to produce goods and services and deliver them in an efficient manner and in accordance with the business strategy of their company. Typically, this involves balancing the needs for satisfying customer demand, on-time delivery, lower costs, and higher quality.”
BUAD 311 – Spring 2015
Why study ops?
12
Reason 1: Be a leader
CEOs of S&P 500 companies
■
42%
31%
24%
42% had Operations experience at some point in their career …show more content…
Start reading it now. You
won’t be able to read it in one night.
• This is worth 2.5% of your grade. Do a
good job.
37
BUAD 311 – Spring 2015
Simulation Games!
• Littlefield Simulation Games
• Web-based simulation games, each lasting 7 days.
• Compete in teams.
• Individual codes must be purchased
• Each team must register on the website (course code: usc) by Session 10
• eBeer Game
• Supply-chain game
• Played in class (Session 26)
• Each student must register individually by Session 23
38
BUAD 311 – Spring 2015
Academic integrity
• Discussion regarding homework questions is encouraged
• Write-up your answers separately!!!!
• Quizzes and exams are closed books
• One double-sided crib sheet is allowed.
Are there any questions about this?
39
BUAD 311 – Spring 2015
Where do I go for help?
• Ask questions in class!
• Peer tutoring details
• I’ll post to Blackboard
• TA: Negin Golrazaei
• Office: BRI 400B
• M-W 1:30-3:30 pm, T 10:00 am – 12:00 pm
• Me
• Office: BRI 401 G
• M-W 11:00 – 12:00 pm
• By appointment (I’m not on campus everyday)
• Email: guptavis@usc.edu
• Fair warning
40
BUAD 311 – Spring 2015
1
As you’re coming in…
• Sit in the first few rows, please
• Introduce yourself to your neighbors (front/back, side to side,
diagonal)
• Find out why each of them is taking this course
• Talk about what you’ve heard (good and bad) about this course
• Talk about what you think “operations management” means
BUAD 311 – Spring 2015
Introduction to Operations Management
Prof. Vishal Gupta
2
BUAD 311 – Spring 2015
Today
• Introductions
• What is operations management?
• Why study it?
• Process analysis intro
• Administration and logistics
• Course Overview and Learning Objectives
• Assignments & grading
3
4
BUAD 311 – Spring 2015
Who am I?
• Born and raised in New York
• Background: Operations + Data Analytics …show more content…
• Depends…
• Reduce costs
• Increase profits
• Increase customer satisfaction
• Perform faster
• Improve quality / variety
• Simplify procedures
• Increase safety
10
BUAD 311 – Spring 2015
11
More formally,
From the syllabus,
“[Operations managers] are responsible for the systematic planning, designing, operating, controlling and improving the various procurement, production, storage, and shipping processes involved from the time the product or service is designed till customer delivery occurs. The challenge for operations managers is to produce goods and services and deliver them in an efficient manner and in accordance with the business strategy of their company. Typically, this involves balancing the needs for satisfying customer demand, on-time delivery, lower costs, and higher quality.”
BUAD 311 – Spring 2015
Why study ops?
12
Reason 1: Be a leader
CEOs of S&P 500 companies
■
42%
31%
24%
42% had Operations experience at some point in their career …show more content…
Start reading it now. You
won’t be able to read it in one night.
• This is worth 2.5% of your grade. Do a
good job.
37
BUAD 311 – Spring 2015
Simulation Games!
• Littlefield Simulation Games
• Web-based simulation games, each lasting 7 days.
• Compete in teams.
• Individual codes must be purchased
• Each team must register on the website (course code: usc) by Session 10
• eBeer Game
• Supply-chain game
• Played in class (Session 26)
• Each student must register individually by Session 23
38
BUAD 311 – Spring 2015
Academic integrity
• Discussion regarding homework questions is encouraged
• Write-up your answers separately!!!!
• Quizzes and exams are closed books
• One double-sided crib sheet is allowed.
Are there any questions about this?
39
BUAD 311 – Spring 2015
Where do I go for help?
• Ask questions in class!
• Peer tutoring details
• I’ll post to Blackboard
• TA: Negin Golrazaei
• Office: BRI 400B
• M-W 1:30-3:30 pm, T 10:00 am – 12:00 pm
• Me
• Office: BRI 401 G
• M-W 11:00 – 12:00 pm
• By appointment (I’m not on campus everyday)
• Email: guptavis@usc.edu
• Fair warning
40
BUAD 311 – Spring 2015