Auto Repair: Quick Tips for Car Confidence 
QUICK TIPS FOR
CAR CARE CONFIDENCE
Here are four tips that will empower you to take charge and reduce stress at your next automotive service visit:
• S hare any repair concerns you may have with the service advisor at the shop. A good advisor will listen carefully and address all issues to your satisfaction. If you feel your concerns are being ignored or brushed aside, ask to speak to someone else.
• S ervice your vehicle according to the factory recommended maintenance schedule. If you feel pressured to buy other services without a good explanation of why they are needed, take your business elsewhere.
• Insist on a written estimate that clearly states what will be done and how much it will cost before any work is begun. If the estimate is vague, ask that it be clarified. • L ook for the AAA Approved Auto Repair sign. Shops displaying this sign have been thoroughly inspected and investigated by AAA, and meet the association’s high standards of service.
Remember, except for certain warranty repairs, you are not obligated to have your car serviced at any given repair facility. If a garage does not meet your needs and expectations, use the information in this guide to help you find one that does.
Stock #2596
AAA.com/Repair
Revision Date 1/12
Welcome,
As the motorist’s most trusted advocate, AAA knows that obtaining automotive service is a stressful experience for many vehicle owners.
To help improve that experience, this
AAA Guide to Auto Repair discusses common auto repair concerns in a way we hope you will find both interesting and educational. Taking advantage of the information in this Guide can empower you to make more informed car care decisions that will better protect you, your passengers, your vehicle, and your wallet.
Sincerely,
AAA Guide to
Auto Repair
CO N TEN TS
INTRODUCTION.............................................................. 3
TODAY’S CAR – A MOBILE COMPUTER NETWORK...... 4
Tracking Down A
CAR CARE CONFIDENCE
Here are four tips that will empower you to take charge and reduce stress at your next automotive service visit:
• S hare any repair concerns you may have with the service advisor at the shop. A good advisor will listen carefully and address all issues to your satisfaction. If you feel your concerns are being ignored or brushed aside, ask to speak to someone else.
• S ervice your vehicle according to the factory recommended maintenance schedule. If you feel pressured to buy other services without a good explanation of why they are needed, take your business elsewhere.
• Insist on a written estimate that clearly states what will be done and how much it will cost before any work is begun. If the estimate is vague, ask that it be clarified. • L ook for the AAA Approved Auto Repair sign. Shops displaying this sign have been thoroughly inspected and investigated by AAA, and meet the association’s high standards of service.
Remember, except for certain warranty repairs, you are not obligated to have your car serviced at any given repair facility. If a garage does not meet your needs and expectations, use the information in this guide to help you find one that does.
Stock #2596
AAA.com/Repair
Revision Date 1/12
Welcome,
As the motorist’s most trusted advocate, AAA knows that obtaining automotive service is a stressful experience for many vehicle owners.
To help improve that experience, this
AAA Guide to Auto Repair discusses common auto repair concerns in a way we hope you will find both interesting and educational. Taking advantage of the information in this Guide can empower you to make more informed car care decisions that will better protect you, your passengers, your vehicle, and your wallet.
Sincerely,
AAA Guide to
Auto Repair
CO N TEN TS
INTRODUCTION.............................................................. 3
TODAY’S CAR – A MOBILE COMPUTER NETWORK...... 4
Tracking Down A