Annual Report and Accounts 2011-2012: Premier Inn
Annual Report and Accounts 2011/12
Contents Introduction
1 Financial highlights
Business review
2 4 8 9 Chairman’s statement Chief Executive’s review Strategic approach – Team engagement
Governance
22 Board of directors 24 Directors’ report 28 Corporate governance 35 Remuneration report
Consolidated accounts
45 2011/12 consolidated accounts
Company accounts
93 2011/12 Company accounts
12 – Customer heartbeat 15 – Profitable growth 17 – Good Together 18 Finance Director’s review 20 Risk management
Group at a glance
Premier Inn
Premier Inn is the UK’s largest budget hotel chain, with more than 47,000 rooms across the UK and Ireland. Over 75% of the UK population live within five miles of a Premier Inn. Overseas we have three hotels in Dubai, one in Abu Dhabi and two in India with more on the way. Premier Inn bedrooms have an en-suite bathroom, TV with Freeview, and WiFi internet access. All our hotels have a bar and restaurant, either inside the building, or next to it, offering a wide range of dishes. Premier Inn has been named the UK’s ‘best value hotel chain’ by YouGov.
626
Hotels
Restaurants
Beefeater Grill Beefeater Grill’s expert chefs have been serving up our famous steaks for nearly 40 years. Our warm and welcoming restaurants are ideal for any occasion: from a quick bite to celebrating with friends or family. Brewers Fayre Brewers Fayre serves the nation’s favourite pub food, at great value prices, in a family friendly environment. The majority of Brewers Fayres include an ‘all you can eat’ Buffet Place, which offers fantastic variety and value. Table Table Our Table Table restaurants offer a range of pub classics served by friendly staff at great prices. There’s a table for every occasion, from quiet nooks for a chilled out evening to dining room tables for a traditional Sunday lunch. Taybarns Taybarns is the ultimate eatery, with great choice, value and convenience. It offers an ‘all you can eat’ experience with seven
Contents Introduction
1 Financial highlights
Business review
2 4 8 9 Chairman’s statement Chief Executive’s review Strategic approach – Team engagement
Governance
22 Board of directors 24 Directors’ report 28 Corporate governance 35 Remuneration report
Consolidated accounts
45 2011/12 consolidated accounts
Company accounts
93 2011/12 Company accounts
12 – Customer heartbeat 15 – Profitable growth 17 – Good Together 18 Finance Director’s review 20 Risk management
Group at a glance
Premier Inn
Premier Inn is the UK’s largest budget hotel chain, with more than 47,000 rooms across the UK and Ireland. Over 75% of the UK population live within five miles of a Premier Inn. Overseas we have three hotels in Dubai, one in Abu Dhabi and two in India with more on the way. Premier Inn bedrooms have an en-suite bathroom, TV with Freeview, and WiFi internet access. All our hotels have a bar and restaurant, either inside the building, or next to it, offering a wide range of dishes. Premier Inn has been named the UK’s ‘best value hotel chain’ by YouGov.
626
Hotels
Restaurants
Beefeater Grill Beefeater Grill’s expert chefs have been serving up our famous steaks for nearly 40 years. Our warm and welcoming restaurants are ideal for any occasion: from a quick bite to celebrating with friends or family. Brewers Fayre Brewers Fayre serves the nation’s favourite pub food, at great value prices, in a family friendly environment. The majority of Brewers Fayres include an ‘all you can eat’ Buffet Place, which offers fantastic variety and value. Table Table Our Table Table restaurants offer a range of pub classics served by friendly staff at great prices. There’s a table for every occasion, from quiet nooks for a chilled out evening to dining room tables for a traditional Sunday lunch. Taybarns Taybarns is the ultimate eatery, with great choice, value and convenience. It offers an ‘all you can eat’ experience with seven