Bangladesh economy has been experiencing a rapid growth since the '90s. Industrial and agricultural development, international trade, inflow of expatriate Bangladeshi workers' remittance, local and foreign investments in construction, communication, power, food processing and service enterprises ushered in an era of economic activities.
Urbanization and lifestyle changes concurrent with the economic development created a demand for Banking products and services to support the new initiatives as well as to channel’s consumer investments in a profitable manner. A group of highly acclaimed businessmen of the country grouped together to responded to this need and established Dhaka Bank Limited in the year 1995.
The Bank has 55 branches across the country and a wide network of correspondents all over the world. The Bank has plans to open more branches in the current fiscal year to expand the network.
The Bank offers the full range of Banking and investment services for personal and corporate customers, backed by the latest technology and a team of highly motivated officers and staff.
In our effort to provide Excellence in Banking services, the Bank has launched fully automated Phone Banking service, joined a countrywide-shared ATM network and has introduced a co-branded credit card. A process is also underway to provide e-business facility to the Bank's clientele through Online and Home Banking solutions.
Dhaka Bank Ltd. is the preferred choice in Banking for friendly and personalized services, cutting edge technology, tailored solutions for business needs, global reach in trade and commerce and high yield on Backed by the latest technology and a team of highly motivated officers and staff, the Bank offers full range of Banking and investment services for personal and corporate customers.
Responding to the market demand, Dhaka Bank has a complete array of personal Banking products and services, which includes: current, savings & FD accounts, ATM card, Excel accounts Dhaka Bank credit card, Locker Service, Any branch banking, phone Banking foreign currency account, personal Loans etc.
Some of the corporate Banking products of the Bank include Letter of credit, guarantee Import and Export Finance Syndicated loan, Project Financing Leasing, working capital financing. Under its capital market service, Dhaka Bank provides undertaking of initial public offering, advising & safe custody of share for the investors etc.
1.1Origin of the Report
This report is assigned by Zakir Ahamed Zakir, Instructor, MBA Division, Bangladesh University of Professionals. The report is a group assignment as a part of the course, Financial Institute & Market (F-604), for the students of Masters of Business Administration.
1.2 Objectives of the report
The objectives of the present study are as follows:
Broad Objective : The broad objective is: Analysis of Commercial Bank Operation and Regulation on the basis of Dhaka Bank
Specific Objective: There are some specific objectives of this study. These are as follows-
To know the commercial banking procedure.
To make a bridge between the theories and practical or real world. To understand the terms that has been taught in the class To know about commercial banking regulation
To know various products and service that offered by commercial bank To be apprehended in organizational environment, behaviors, cultures and intra-relationship
1.3 Scope of the Report
The present study covers only the operation and regulation of Commercial Banking Systems. For this purpose we only focus on Dhaka Bank Ltd not others bank. There are various financial institutions in Bangladesh e.g. leasing Firm, special type of Bank, Mutual Funds and others. We do not focus on those; we only focus Commercial Bank in Bangladesh. As, there are many commercial bank in our country, we select Dhaka Bank Ltd. 1.4 Methodology