An Investigation of Occupational Accidents at Vinci Park Services Hong Kong Limited
An investigation of Occupational accidents at Vinci Park Services Hong Kong Limited
BY
Lam Wing Shan Kennis 02006251 Human Resources Management Option
An Honours Degree Project Submitted to the School of Business in Partial Fulfilment of the Graduation Requirement for the Degree of Bachelor of Business Administration (Honours)
Hong Kong Baptist University Hong Kong
April 2005
i
ACKNOWLEDGEMENTS
First and foremost, I would like to express my sincere gratitude to my supervisor of the Honors Project, Dr. Anne Marie Francesco for her expertise, valuable comment, priceless guidance, encouragement and endless patience. Without her kind support, this study could not be accomplished as a valuable piece.
Next, I would like to express my heartfelt thanks to Mr. Tse Pak Lun, Director of Human Resources of VINCI Park Service (Hong Kong) Limited for his generosity and tremendous assistance in every process of the study.
Last but not least, my genuine appreciation to all respondents for their valuable time and participation.
i
ABSTRACT
The huge costs brought by occupational accidents have been a great concern to many companies in recent years. It harms not only the employees physically, but also their psychological well-being and, consequently, their job performance. This paper aims at investigating the causes of occupational accidents in a car park management company in Hong Kong, the VINCI Park Services (Hong Kong) Limited and providing subsequent recommendations for the company to minimize the possibility of accidents. Interviews were conducted with 33 injured employees, their co-workers and supervisors, causes of accidents and preventive measures were investigated and discussed from different angles. Findings revealed that, firstly, both the long working hours and shift-working schedule had some negative effects on the energy level of employees. Secondly, safety culture of the company was not adequate as most employees did not realize the
BY
Lam Wing Shan Kennis 02006251 Human Resources Management Option
An Honours Degree Project Submitted to the School of Business in Partial Fulfilment of the Graduation Requirement for the Degree of Bachelor of Business Administration (Honours)
Hong Kong Baptist University Hong Kong
April 2005
i
ACKNOWLEDGEMENTS
First and foremost, I would like to express my sincere gratitude to my supervisor of the Honors Project, Dr. Anne Marie Francesco for her expertise, valuable comment, priceless guidance, encouragement and endless patience. Without her kind support, this study could not be accomplished as a valuable piece.
Next, I would like to express my heartfelt thanks to Mr. Tse Pak Lun, Director of Human Resources of VINCI Park Service (Hong Kong) Limited for his generosity and tremendous assistance in every process of the study.
Last but not least, my genuine appreciation to all respondents for their valuable time and participation.
i
ABSTRACT
The huge costs brought by occupational accidents have been a great concern to many companies in recent years. It harms not only the employees physically, but also their psychological well-being and, consequently, their job performance. This paper aims at investigating the causes of occupational accidents in a car park management company in Hong Kong, the VINCI Park Services (Hong Kong) Limited and providing subsequent recommendations for the company to minimize the possibility of accidents. Interviews were conducted with 33 injured employees, their co-workers and supervisors, causes of accidents and preventive measures were investigated and discussed from different angles. Findings revealed that, firstly, both the long working hours and shift-working schedule had some negative effects on the energy level of employees. Secondly, safety culture of the company was not adequate as most employees did not realize the