Air Canada and Maintenix

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1) What problems does Air Canada hope that Maintenix will solve? Air Canada wants to solve the use of all the different legacy software packages installed over the last 15 years, the inability of the systems to interact with one another or with finance and inventory systems, the costs on Air Canada and the inefficiencies of these systems were causing, the unprofessionalism that was present in some fields’ maintenance engineering, line maintenance and materials management, and the insufficiency of some other departments because of the heavy maintenance, shop maintenance and finance. 2) How does Maintenix improve operational efficiency and decision-making? Matintenix provides a system platform that is accessible via the Web and easy to set up to all stations around the world. It claims that their software reduces repetitive tasks and time chasing of some missing or incomplete information by allowing maintenance, engineering, and finance divisions to easily share information. This assures the improvement of operational efficiency. Maintenix also supplies data to the company’s existing enterprise resource planning and financial software. Wireless' use also makes Maintenix more effective, since technicians, equipment, and parts are always on the move. All of the information provided by Maintenix’s various modules is located in one place. This results in more rapid scheduling and avoids drawbacks of poorly organized information systems. 3) Give examples of three decisions supported by the Maintenix system. What information do the Maintenix modules provide to support each of these decisions? Maintenix software package consists of 6 different modules which are separate segments of the product and interconnect. The Maintenix engineering model is used to establish and decide about the configuration hierarchy, rules and maintenance program that all of the other modules depend upon. Through this module, the airline can set up a “logical configuration” which provide the...
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