Spa Works
Question 2
Answer 2
MEMORANDUM
Date: March 31, 2013
To: Brendan Smith President, Spa Works
From: Vice President, IS
Subject: Advisory committee members – Integrated IS system for Spa Works
As per our discussion, I have compiled the list of people to be part of the advisory committee responsible for the new IS system to be implemented at Spa Works. These people will be the link between business and development needs of the new system. This project is being undertaken to streamline Spa Works reporting structure for better internal and external reporting and also to provide a competitive advantage by leveraging our business strategy to offer better and quality products and service to our customers. This new system will reduce the time and offer better quality financial reports, human resource reporting and will give Spa Works the ability to continually meet and support custom programs for customers.
As Spa Works continues to grow by expanding to new locations and acquiring competitors, this has resulted in a lot of legacy systems which are still in place among various locations. This slows down the day-to-day operations and reporting functionalities which delays critical decisions related to customer satisfaction and retention. By developing this new IS system we are looking to forge together existing systems and to better integrate and produce reports in a more timely fashion and also to assist in day-to-day operations by providing a reliable and accurate source of information. This new system will allow Spa Works to better allocate resources to address customer issues, generate real time financial and human resource reports to see the cost and value of people involved in day-to-day operations and to better forecast future requirements to better suit the customer preferences.
Please see below for the list of people who are to be part of the advisory committee:
1. Marketing director – One of the main purposes of the new
Answer 2
MEMORANDUM
Date: March 31, 2013
To: Brendan Smith President, Spa Works
From: Vice President, IS
Subject: Advisory committee members – Integrated IS system for Spa Works
As per our discussion, I have compiled the list of people to be part of the advisory committee responsible for the new IS system to be implemented at Spa Works. These people will be the link between business and development needs of the new system. This project is being undertaken to streamline Spa Works reporting structure for better internal and external reporting and also to provide a competitive advantage by leveraging our business strategy to offer better and quality products and service to our customers. This new system will reduce the time and offer better quality financial reports, human resource reporting and will give Spa Works the ability to continually meet and support custom programs for customers.
As Spa Works continues to grow by expanding to new locations and acquiring competitors, this has resulted in a lot of legacy systems which are still in place among various locations. This slows down the day-to-day operations and reporting functionalities which delays critical decisions related to customer satisfaction and retention. By developing this new IS system we are looking to forge together existing systems and to better integrate and produce reports in a more timely fashion and also to assist in day-to-day operations by providing a reliable and accurate source of information. This new system will allow Spa Works to better allocate resources to address customer issues, generate real time financial and human resource reports to see the cost and value of people involved in day-to-day operations and to better forecast future requirements to better suit the customer preferences.
Please see below for the list of people who are to be part of the advisory committee:
1. Marketing director – One of the main purposes of the new