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Acronis Continuity Plan

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Acronis Continuity Plan
Acronis is committed to providing the best possible experience to its customers and the best possible relationships with employees, shareholders, and suppliers. To ensure the consistent availability and delivery of its products and services, Acronis has developed the following business continuity and disaster recovery (BC/DR) policy in support of a comprehensive program for BC, DR and overall business survivability.
Acronis is exposed to potential risks that could disrupt or destroy critical business functions and/or the production and delivery of Company goods and services. Our strategy for continuing business in the event of an incident is to ensure the safety and security of all employees; and to continue critical business functions, production,
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Policy
4.1 Key goals
The main goals of Acronis Business Continuity Program are:
• Maintain a strategy for reacting to, and recovering from, adverse situations;
• Maintain a program of activity, which ensures the company has the ability to react appropriately to, and recover from, adverse situations in line with the business continuity objective;
• Maintain appropriate response plans underpinned by a clear escalation process;
• Train employees and exercise response and recovery plans;
• Maintain a level of resilience to operational failure in line with the risk faced, the level of negative impact which could result from failure and senior management’s level of acceptable risk;
• Maintain employee awareness of the company’s expectations of them during an emergency or business continuity threatening situation;
• Take account of changing business needs and ensure that the response plans and business continuity strategy are revised where necessary;
• Remain aligned with best practice in business continuity management.
4.2 Business Continuity
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Acronis understands, that DCs require specific regulations of BC/DR, that differ from all other types of assets. These include redundancy, prevention and protection from human-made and natural disasters. For outsourcing, Acronis must ensure that BC/DR processes satisfy necessary requirements either by a specific certification earned by DC, or necessary statements in SLA.

Offices
Offices are the heart of Acronis business. Acronis must ensure, that whatever happens, designed measures for hardening business processes and office infrastructure will help to achieve the following:
• There will be a logical recovery of the business;
• Impacts will be kept within acceptable levels as defined by the business department representatives;
• Business will continue as usual, as far as possible.

Application
Environments
Acronis must take care of hardening the environments, so that Acronis products will be redundant as well. This is a cooperative work with development teams, which helps to:
• Avoid negative impact on production environments;
• Minimize restore time in case of product failures;
• Enhance development processes through the full lifecycle to increase productivity and redundancy of the product

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