“As a nurse, you understand the need for effective patient communication. To provide ethical, high-quality care, you must be aware of and respond appropriately to your patient’s cultural beliefs, values, language, and literacy level”. (American Nurse Today 2017)
Communication is a vital skill within the nursing community. Verbal and non-verbal communication was used throughout the assessment to make Mary feel at ease. If a patient had a hearing impairment you would have to overcome these communication barriers by speaking in a louder tone of voice or writing down what you are saying to make sure all information is understood or heard properly. When you are documenting any assessment notes or nursing notes your writing should always be readable to make sure other team members or members of the multidisciplinary team can read and understand them.
“Good professional listening is a foundation stone of nursing, as it has a positive impact on patients’ health”. (Nursing Times 2016). …show more content…
Mary is very dependent on nurses and care workers, Mary is regularly updated about the dangers within the care home such as fire escape routes and the process of the evacuation if a fire is to happen, she can tell you what bells to ring or shout if she suspects anything dangerous within the home. Mary goes to a day center every Friday where a taxi will collect her and bring her to and from this. She always needs to be accompanied outside of the home as she has limited knowledge in terms of traffic skills and where she can go that has wheelchair