Systems Theory and Ops Self-managed Learning
Introduction to Systems and Operations Management
Lecture 1
Week commencing 30 January, 2012
What is this module about?
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
• Role of systems and operations management and its integration into efficient and effective running of business. • Process analysis; improvement and quality management • The soft systems approach of SSM to systems development will be used to analyse and define business requirements. • People and management issues will be reviewed with emphasis on communication, teamwork and effective leadership.
Module Learning Outcomes
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
1. Assess the role of systems and operations management in an organisation and its integration within the business; 2. Examine the main issues involved in quality management and business excellence; 3. Analyse the people and management issues in organisations; 4. Evaluate the role of Soft Systems Methodology (SSM) in analysing and defining business requirements.
Assessment – Atokowa case study
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
• Starting on page 8 of your module guide • Atokowa case study • You will analyse the problems they have had with their systems and operations management
Assessment – 3000 word assignment (pg 7-8)
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
1. 2.
3. 4.
5.
Apply appropriate models to the organisation to critically analyse how systems and operations are currently managed. 25% Apply the techniques of soft systems methodology to analyse the current issues in the organisation. Through this analysis summarise the main business requirements of the organisation. 25% Explain how the organisation can improve quality management; business improvement and excellence in
Lecture 1
Week commencing 30 January, 2012
What is this module about?
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
• Role of systems and operations management and its integration into efficient and effective running of business. • Process analysis; improvement and quality management • The soft systems approach of SSM to systems development will be used to analyse and define business requirements. • People and management issues will be reviewed with emphasis on communication, teamwork and effective leadership.
Module Learning Outcomes
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
1. Assess the role of systems and operations management in an organisation and its integration within the business; 2. Examine the main issues involved in quality management and business excellence; 3. Analyse the people and management issues in organisations; 4. Evaluate the role of Soft Systems Methodology (SSM) in analysing and defining business requirements.
Assessment – Atokowa case study
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
• Starting on page 8 of your module guide • Atokowa case study • You will analyse the problems they have had with their systems and operations management
Assessment – 3000 word assignment (pg 7-8)
Introduction Introduction Definitions Input-Process -Output Typology of Ops Self-managed Learning
1. 2.
3. 4.
5.
Apply appropriate models to the organisation to critically analyse how systems and operations are currently managed. 25% Apply the techniques of soft systems methodology to analyse the current issues in the organisation. Through this analysis summarise the main business requirements of the organisation. 25% Explain how the organisation can improve quality management; business improvement and excellence in