111 Dispatcher Analysis
A concern that exists in this investigation is the interviewing style of the 111 Dispatcher on both Laura Webster and Dessa McCarthy. Interview protocols claim that to obtain information of the highest quality, a style of free narrative response should be used. Unfortunately studies have shown that interviewers find this very hard to do and often interrupt to ask questions regarding what they think are most relevant.
The 111 dispatcher repeatedly asked if the perpetrator was holding a weapon therefore putting the knowledge of a weapon into the witnesses’ mind and thus disturbing the memory of what he was actually holding. Trying to answer suggestive questions such as this one can create confabulation in eyewitnesses therefore the choice of
The 111 dispatcher repeatedly asked if the perpetrator was holding a weapon therefore putting the knowledge of a weapon into the witnesses’ mind and thus disturbing the memory of what he was actually holding. Trying to answer suggestive questions such as this one can create confabulation in eyewitnesses therefore the choice of