1. How do information technologies contribute to the business success of sew What? Inc? Give several Examples from the case regarding the business value of information technology that demonstrates this conclusion. 2. If you were a management consultant for Sew What? Inc., what would you advise Megan Duckett to do at this point to be more successful in her business? What role would information technology play in your proposal? Provide several specific recommendations. 3. How could the use of information technology help a small business you know be more successful? Provide several examples to support your answer?
1. Information technologies contribute to Sew What’s? Business success by exposing it on the Internet and making it visible to people globally. They advertise all their awards, and pictures of work completed on the web site to give them credibility. Miss. Megan Duckett said “It’s critical that we have excellent back-office information technology to manage the business and deliver outstanding service to our customers.” Sew What? Made the investment in their computers and software in order to organize and run their business in a modern fashion. Miss. Duckett also took the time to educate herself by taking the required courses to improve her website design. She then hired professionals to come in and make the site run smoothly and professionally. Miss Duckett used the Internet, intranet, and extranet to run her company. The Internet was for interacting with her customer to show them what she has to offer and to add credibility to her business by show casing her awards, and projects. She uses the Intranet systems to follow the finances and keep orders. The extranet was used for contacting manufactures of products needed to run the company. 2. If I were a consultant for Sew What? I would recommend that they get a tracking system in place. I would also like to see it on the web site where a customer can sign in and have a code to...
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