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WAC CASE FOR ANALYSIS

Thomas Green-Power, Office Politics and a Career in Crisis

By,
Bharat Dalvi
PGDM-Executive
Roll No:05
Dt: 29/11/12

To,
Mr Thomas Green
Dynamic Displays
Resident Hills
New York
Dt: Nov 27,2012

Dear Mr Green

As per our discussion relating to your problem, our consultancy has formulated a report with recommendations to deal with the current situation.

The report covers the different working styles, the reasons for the incident created and also the action plan required to improve the situation.

I hope you find this report satisfactory.

If you have any queries or doubts please contact us on mail or at the contact number given below during office hours.

We look forward to doing further assignments with you.

Sincerely,

Adrian Bale
Senior Consultant
Royce and Mathers
Bale_adrian@roycenmathers.com
+19099089054

Content :

1. Executive Summery...................................... ..4 2. Situational analysis.................................... .....5
a. Roll of key players..........................................6 3. Problem statement.................................... .......8 4. Objective................................................ ..........8 5. Criteria.................................................. ...........8 6. Solution options...................................... ........9 7. Evaluation of options............................ ..........10 8. Recommendations.............................. ...........11 9. Action plan.......................................... ............11 10. Contingency plan............................... .............11

Executive Summary:
This is a very interesting & recent case analyzed & recommended by Royce & Mather(HR consultancy) related to power, office politics & career in crisis. Prime character is Thomas Green, a 28 year guy, who was recruited in Dynamic Displays as an account executive got promoted to senior marketing specialist within few months was finding difficulty in adjusting with immediate boss Frank Davis. The conflict between the two now had reached its limit affecting the enthusiasm of Thomas Green and can result in termination of Green. Also other senior members in organization like Shanon McDonald also plays critical role in whole situation. This case throws light on role of politics, dynamics of the power and importance of communication within an organization.

Situational analysis :
Company's Background :Dynamic Displays was founded in 1990 as a provider of self-service options to banks via Automated Teller Machines (ATMs). In 1994, Dynamic Displays launched a new division at the Travel and Hospitality Industry, and developed their first self-service check-in kiosk for Discover Airlines. These kiosks not only reduced costs but also improved customer service, shortened passenger wait times, and provided valuable information to these travelers. But now due to web check-in facility is kiosk is facing a danger of lacking behind. Situation : The case of Thomas Green deals with the existence of power, office politics and how these two affect the career of an employee. It highlights the play of politics that occurs in a workplace when senior management does not agree to the decisions and appointments that are made by the decision makers of the organization. The case delves into the disagreements between Thomas Green who is recently appointed as the division’s senior...
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