Green Belt Study Guide

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LSSG Green Belt Exam Question Bank

Introduction/Overview

1Which best reflects the Six Sigma view of achieving good quality?

C

A Have your product viewed as the premium product in the marketplace.
BProviding the best features in the marketplace at the lowest possible cost.
CReducing the number of defects in a production system to optimize profits.
DEliminating all defects in the production system.

2Lean requires greater mathematical sophistication compared to Six Sigma.

B

ATrue
BFalse
C
D

3Six Sigma is about Quality, while Lean is about:

D

AUtilizing “belts”
BImproving processes using statistical techniques
CThorough analysis of complex problems
DIncreasing speed and reducing complexity

4Continuous Improvement using Six Sigma methodologies requires the use of the _______________
process.
D

ADMADV
BDMAIV
CDMADC
DDMAIC

5What is the meaning of Kaizen?

D

Acontinuous incremental improvement
BStandardization of existing processes
CUse of control charts
DIncreasing the capability index of a process

Tuesday, September 12, 2006Page 1 of 67
6While the Traditional View of quality states that "Errors are inevitable", the Six Sigma view of quality states
that "Errors can be _______________".
A

Aeliminated
Breduced
Cexorcised
Dmanaged

7The sigma in the term 'six sigma' stands for:

D

Amean
Bmode
Cvariance
Dstandard deviation

8Many companies have attempted to imitate the Toyota model of LEAN operations. However, what does
analysis of the Toyota operation indicate as the primary reason for its success with the LEAN initiative?
B

AAll manufacturing employees are certified at least at a Six Sigma green belt equivalency.
BThey have a culture of practicing the scientific method at all levels of the workforce.
CProduction lines are constructed to remain flexible and responsive.
DProcesses remain flexible to allow variation in the ways suppliers and customers connect.

9Who is credited with inventing lean?

C

AHenrry Ford (Ford Motor Co.)
BJack Welch (GE)
CTaiichi Ohno and Shigeo Shingo (Toyota)
DPaul and Joseph Galvin (Motorola)

10The Analyze phase of the DMAIC process has the characteristic of:

C

Aidentifying the problem statement and creating a project charter
Bidentifying the voice of the customer
Cquantifying relationships between the x's and y's
Dcollecting data and checking if the current process is capable of meeting customer specifications

Tuesday, September 12, 2006Page 2 of 67
11In addition to keeping the workplace clean in a lean organization, _______________ refers to keeping only
the necessary items in a work area, that there is a place for everything, and that everything is in a
constant state of readiness.
B

ASpatial planning
BGood housekeeping
CInventory sorting
DFacilities location

12The correct order of phases in a six sigma project is

B

ADAMIC
BDMAIC
CDIMAC
DDMIAC

13In the context of quality management, the definition of the word "quality" is not

D

AMeeting customer requirements
BContinuous improvement
CConsistency/reliability
DAdding features to a product or service

14Six Sigma uses DMAIC; Lean uses DMADV.

B

ATrue
BFalse
C
D

15A ________________ is a notification system for communicating the need for additional parts to an
internal or external supplier.
D

APokayoke
BFlowchart
CSIPOC
DKanban

Tuesday, September 12, 2006Page 3 of 67
16The 5 "S"s that are part of the Lean toolkit are:

A

A"Sort", "Straighten", "Shine", "Standardize", and "Sustain"
B"Sort", "Straighten", "Shine", "Standardize", and "Sell"
C"Sort", "Straighten", "Shine", "Standardize", and "Soften"
D"Sort", "Straighten", "Shine", "Standardize", and "Simulate"

18______________ brings...
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