Business and Management

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Blyton, P., Noon, M. (2007), The Realities of Work. Basingstoke: Palgrave Macmillan. This Chapter explores the key concepts of survival in the workforce. The aim is to explore how employees survive the alienating tendencies at work by developing different coping strategies in different circumstances. According to Karl Marx employees develop four types of estrangement; self-estrangement, estrangement from the product of their labour, their species being and from others which leads to alienation. (Under capitalism)all the means for developing production are transformed into means of power over and exploitation of the producer; that they mutilate the worker into a fragment of a human being, degrade him to become a mere appurtenance, make his work such a torment that its essential meaning is destroyed(Marx, 1930: 713, quoted in Fox, 1974: 224) Blauner suggests that greater automation will free workers hard work of assembly lines and machine minding, it will result in decreasing alienation for employees (Blauner, 1964:182-3) We have acknowledged the authors and the investigators opinions to alienation. According to the writers there are five main strategies that help to survive alienation tendencies such as fiddling, making out, joking, sabotage and escaping. Michael Burawoy (1979) suggests employees should use the term making out. Making out in Burawoy’s theory suggests employees are allowed to miss behave and control their working day if they are still working within the rules, management’s instructions and tasks are completed.(Burawoy, 1985: 126) Management Today (2000) state fiddling is a rule breaker but managers turn a blind eye. It can be seen in any job from supermarkets to call centres. In call centres employees manipulate the call monitoring system in order to gain extra rest breaks. (Townsend,2005:56) Radcliffe-Brown (1952) is an anthropologist who acknowledged the survival strategy joking. Joking maintains social order, releases...
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