of quality and integrity. Starting with Cotton Trading‚ Hashoo Group of Companies today boasts the only chain of Five -Star Hotels in Pakistan namely The Pearl Continental Hotels chain and the Karachi Marriott and the Islamabad Marriott Hotels with presence in all the provincial capitals and the Federal Capital except one. Today‚ Hashoo Group of Companies besides hotel industry encompasses oil and gas exploration‚ mining‚ ceramics‚ pharmaceuticals‚ tourism and travel. It also has considerable investment
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Chevaliers A case study in MIS- Management | June 7 2012 | F and b services | | LO1 Understand the operational and economic characteristics of hospitality operations 1.1 analyses the nature of the product and service area 1.2 Evaluate the different influences affecting patterns of demand within hospitality operations. 1.3 Compare customer profiles and their differing expectations and requirements in respect of hospitality provision 1.4 Analyze factors affecting average
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Research Report – Taking the Subway EXECUTIVE SUMMARY This report provides an in-depth analysis of the conduct of a market research project exploring customer expectation‚ satisfaction and behaviour in relation fast food restaurants. Particular attention is paid to Subway restaurants outlining the key strategies needed in order to increase popularity and therefore visitor numbers. The Research Focus forms the backdrop of the study highlighting the background of the problem of obesity levels and the
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OBJECTIVE To determine antiseptics evaluation by the filter paper disc method INTRODUCTION An antiseptic is a substance which inhibits the growth and development of microorganisms. Antiseptics are a diverse class of drugs which are applied to skin surfaces or mucous membranes for their anti-infective effects. This may be either bacteriocidal or bacteriostatic. Their uses include cleansing of skin and wound surfaces after injury‚ preparation of skin surfaces prior to injections or surgical procedures
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Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort Vera Patrício (vera.l.patricio@seg-social.pt) Rogério Puga Leal (rpl@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal Zulema Lopes Pereira (zlp@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal SERVQUAL is the most popular instrument to ascertain service quality. However‚ some debate exists about its ability to characterize different service
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Basic Sentence Patterns Sentence Type 1 S＋Vi S＋Vi 1. Birds fly. 2. The star . 3. To be honest . 4. We all breathe‚ ‚ and . There＋Vi＋S 1. a five-year-old boy. 2. will no charge for the movie. 3. once a great king. 4. There is a stranger to see you.=There is a stranger who wants to see you. It＋Vi＋S 1. It little whether it will rain or not.=Whether it will rain or not little. 2. It /
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with your group and avoid going to the other groups. 3. Assign each task to every member. 4. Prepare the materials and ingredients needed. 5. Wash your hands before cooking. 6. Wear apron and for the girls‚ they should tie their hair. 7. Handle the sharp materials with care to avoid accidents. 8. Clean your place after cooking. 9. Use the materials according to its functions. 10. Turn off faucets and stoves when not used. TOCINO Ingredients: 3 lbs boneless pork shoulder rost ½ cup lemon-lime
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n 1994 in Rwanda‚ a million members of the Tutsi tribe were killed by members of the Hutu tribe in a massacre that took place while the world looked away. "Hotel Rwanda" is not the story of that massacre. It is the story of a hotel manager who saved the lives of 1‚200 people by being‚ essentially‚ a very good hotel manager. The man is named Paul Rusesabagina‚ and he is played by Don Cheadle as a man of quiet‚ steady competence in a time of chaos. This is not the kind of man the camera silhouettes
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Restaurant in China Audience: people who are interested in eating but fail to distinguish different kinds of restaurants Purpose: To inform—the classification of restaurant Thesis: Chinese people classify restaurants into fast food restaurants‚ Chinese food restaurants‚ and restaurants with other countries’ styles‚ due to the tastes of foods‚ the function of restaurants and the cooking methods of foods. I. Introduction A. Get attention: In current society‚ diets have become increasingly important
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PART A CHAPTER 1 INDUSTRY PROFILE History of Hotel Industry: A hotel is an establishment that provides paid lodging‚ usually on a short-term basis. Hotels often provide a number additional guest services such as restaurant‚ a swimming pool or childcare. Some hotel has conference services and meeting rooms and encourages groups to hold conventions and meeting at their location. Revenues of hotel and restaurant (H&R) industry in India during the financial year 2000-2011 was INR 804.32 billion
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