crucial decision to make. 7 years ago the result was an offer of the creative director position to Joanne Ooi who for the upcoming year became the unit of support to the executive chairman. Ooi and Le Manse discussed and debated about the brand‚ its image and reflection of China in its collections. Joanne was the person who would provide the theme for the season and elaborate on it by giving feedbacks to designers on a regular basis. Ooi was indeed “at the center of the design
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information Complete the table (class discussion) Method Uses Verbal To communicate with staff. To discuss future developments. Inform everyone about new ideas at the meeting. Customer service Interviews Written To communicate internally and externally. On-Screen To show presentations. Multimedia Video meeting‚ skype. Web-based To promote business on the internet. Electronic forms of communication Uses Emails To inform everyone about staff meeting. Touch Screens To scan goods‚ for
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Organizing Negative Messages ■ Giving Bad News to Clients and Customers ■ Giving Bad News to Superiors ■ Giving Bad News to Peers and Subordinates CLIENTS AND COSTUMERS The best way to organize a negative message depends on your audience and on the riskiness of the negative information. SYPERIORS Your superior expects you to solve minor problems by yourself. But sometimes‚ solving a problem requires more authority or resources than you have. When you give bad news to a superior‚ also recommend
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Refusing Medication The United States of America is the most diverse country. It has citizens and permeant residences from all over the world‚ some ethical groups have a very stricken values and beliefs to medicine and treatment. In the medical field doctors face a tremendous tribulations dealing with patients from different backgrounds. Some people have different values and beliefs when it comes to medicine‚ while others have a difficult life circumstances that limits the options of treatments
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Memo To: Carolyn Smythe From: Director of Human Resources Date: April 20‚ 2011 Subject: Volunteer Program I am writing this memo in response to the email request that you sent me about adding the Center for Non-Violence to our volunteer program. I would like to start off by saying that we here at Dawson & Engels greatly appreciate your input and your interest in expanding our volunteer program to better help the community. However‚ we are not going to be able to include the program you
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Relative Account 4 – Understand the use of electronic messaging systems. 1.1 Describe the main types of electronic message systems The main types of electronic messaging systems that we primarily use are the phones and answering machines. These are used for answering calls and retrieving information that may have been left on the machine due to the absence of the person. We also use an emailing system which involves sending a message from one computer to another. This is a very important
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REFUSING REQUEST Writing plan for a request or claim BUFFER – identifies previous correspondence incidentally or in subject line - begins with a neutral statement on which both reader and writer can agree TRANSITION- plants key idea or word - leads naturally to explanation EXPLANATION- presents valid reasons for refusal - avoids red-flag words that forecasts bad news - includes resale or sales promotion material if appropriate BAD NEWS- softens the blow
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January 2009 Executive Summary Unfortunately‚ while Instant Messaging (IM) systems have the ability to change the way financial service companies interact for the better‚ many of today’s implementations pose problems and challenges to address. IM technology has the benefits of gathering input from many different people in dispersed locations. This adds speed and ease to workplace communication‚ and presence detection eliminates the time typically lost to missed telephone calls and wasted
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Use electronic message system 1. Understand the use of electronic message systems 1.1 Describe the main types of electronic message systems Nowadays there are two main types of electronic messaging systems. These are Email and Text messaging. Email used to be mainly a computer based method of sending messages‚ but now with the influx of tablets and smart phones with the ability to send and receive emails‚ this method is used more widely. The electronic mail uses the internet/servers to send and
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the theory of planned behavior to explain teenagers’ adoption of text messaging services Per E. Pedersen Professor Agder University College Email: per.pedersen@hia.no Herbjørn Nysveen Associate Professor Norwegian School of Economics and Business Administration Email: herbjorn.nysveen@nhh.no Abstract Text messaging in the form of SMS has become one of the most successful mobile services in Europe‚ and the use of this service is now well integrated into the everyday life of young
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