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Use Electronic Message System

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Use Electronic Message System
Use electronic message system

1. Understand the use of electronic message systems

1.1 Describe the main types of electronic message systems
Nowadays there are two main types of electronic messaging systems. These are Email and Text messaging.
Email used to be mainly a computer based method of sending messages, but now with the influx of tablets and smart phones with the ability to send and receive emails, this method is used more widely. The electronic mail uses the internet/servers to send and receive messages between parties. As emails are effectively part of the internet, the mail can be exchanged with most national and international networks. As well as using text, images and videos can be sent via email also.
Text messaging is a written message sent by a mobile phone. The messaging service over the years has expanded, and now allows for videos, images and sound content to be sent via this method.

1.2 Describe different features of electronic message systems Emails are more useful in a business environment as they allow the sending of files, images, videos and an unlimited length of text. If sending personal or sensitive files, then it is possible to encrypt these files. Email is also useful as it can be used as evidence as to the content of conversations between work colleagues when delegating/discussing work.

1.3 Explain the purpose of keeping an electronic message system up to date Keeping the email system up to date is essential. It is important to respond to emails in a timely manner as this will avoid a potential breakdown in communication between parties. It is also vital to delete unwanted mail as failure to do so can lead to a user’s mailbox becoming full, thus not being able to receive important incoming emails.

1.4 Describe how to use an electronic message system to check and delete or discard messages
If I need to delete an email, I would first log in to my emails. After doing this, I would select the email I wish to delete, and

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