The Dabbawala System: Analysis and Recommendations Executive Summary The dabbawala delivery system can be improved by focusing on transportation‚ turnover and technology. The on time‚ every time mission of delivering dabbas faces many travel issues each day such as: bicycles that have limited space‚ delayed pick up from food makers due to water supply‚ road work‚ and railway strikes. As the culture in Mumbai continues to change and the city experience growth‚ turnover has become a problem within
Premium Dabbawala
INTRODUCTION A dabbawala; also spelled as dabbawalla or dabbawallah; is a person in India‚ most commonly in Mumbai‚ who collects freshly cooked food in lunch boxes from the residences of mostly-suburban office workers‚ delivering it to their respective workplaces and returning the empty boxes back to the customer’s residence by using various modes of transport. "Tiffin" is an Anglo-Indian word‚ derived from obsolete English slang "tiffing" (to sip)‚ for a light lunch or afternoon snack‚ and sometimes
Premium Dabbawala Tiffin
Bombay Dabbawalas go high-tech For over a century they delivered hot lunch in packages to thousands of Bombay’s working people with almost faultless efficiency without the help of information technology. But now Bombay’s ubiquitous Dabbawalas lunch deliverymen have realized that they need to go high-tech after all -- not only to expand their business but also for their social security. The Bombay Tiffin Box Suppliers Association‚ an association of 5‚000 lunch deliverymen who are called Dabbawalas
Premium Text messaging Tiffin SMS
Mumbai Dabbawalas The Mumbai dabbawals story started during the British raj‚ when Mumbai (then Bombay) became a business hub and people started migrating to earn their livelihood. In those days there was no canteen facility available so people used to carry their own Tiffin‚ but usually when they would start from home the Tiffin would not be ready. At first it cost the customer Rs.2. from that humble start this business has turned into a Rs.50 crore(approx.) industry. The dabbawalas started in 1890
Premium Management Dabbawala Strategic management
A dabbawala; also spelled as dabbawalla or dabbawallah; is a person in India‚ most commonly in Mumbai‚ who is part of a delivery system that collects hot food in lunch boxes from the residences of workers in the late morning‚ delivers the lunches to the workplace utilizing various modes of transport‚ predominantly bicycles and the rail trains‚ and returns the empty boxes back to the customer’s residence that afternoon. They are also made use of by prominent meal suppliers in Mumbai where they ferry
Premium Dabbawala Tiffin Containers
THE DABBAWALAS OF MUMBAI: The Dabbawalas who provide a lunch delivery service in Mumbai have been in the business for over 100 years. In 1998‚ Forbes Global magazine conducted an analysis and gave them a Six Sigma rating of efficiency. * The description of Dabbawalas 1. Descendants of soldiers of the legendary Maharashtrian warrior-king Shivaji‚ dabbawalas belong to the Malva caste‚ and arrive in Mumbai from places like Rajgurunagar‚ Akola‚ Ambegaon‚ Junnar and Maashi. 2. They believe
Premium Tiffin
9-610-059 REV: APRIL 4‚ 2011 STEFAN THOMKE MONA SINHA The Dabbawala Sy ystem: On-Time Delivery‚ Every Time Our ancestors fought in Shivaji’s ar rmy. Today we fight against time. — Raghunath Medge‚ President‚ Dabbawala O Organization Each day throughout the city o Mumbai‚ India‚ 5000 individuals called dabbawal delivered of las some 130‚000 dabbas (lunchboxes fill with home-cooked food) to offices throughout the metropolis.1 led In the nearly 120 years of this servic Mumbai had changed enormously
Premium Mumbai
| |The Fantastic Dabbawalas! | |PF1101: Fundamentals of Project Management 1) Introduction The Dabbawala when translated to English‚ means “lunch box delivery
Premium Management Dabbawala Project management
the efficiency and effectiveness to an action. For Dabbawalas service these five objectives and it can be defined as: 1- Quality: It is the most significant that’s why it placed first in the list of performance objectives. The operation of Dabbawalas service is very succeed in provided high quality by performance things right to matching to the customer’s expectation. • It will lowering cost: The lower fault made by the operation of Dabbawalas service‚ the less time will needed to correct the error
Premium Dabbawala Packed lunch Tiffin
MUMBAI DABBAWALAS – Success in Numbers 1. Why it started ? It started under the British Rule when many Indians had to work in British Offices and they disliked the food’s taste delivered by the British Cooks. So a service was set up to bring them the food from their homes. Nowadays Indian Businessmen are the customers of these Dabbawalas‚ also called Nutan Mumbai Tiffin Box Suppliers Association (NMTBSA). 2. Statistics Number of people employed – 5000 Average level of education
Premium Tiffin