seeking to achieve a particular goal. Leadership is to correct mistakes‚ support the team spirit and balance between personal goals and team goals. I believe that leadership is the behavior of the leader that helps his group to achieve specific goals while guiding them towards achieving these goals. Simply‚ it is the ability of the leader to influence the group in various levels. Big difference between
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Difference between Good Leadership and Good Management. Do you want to be led or to be managed? Being led indicate that you are willingly being led by a leader whereas being managed‚ you are being told what to do and usually not willingly. Warren G. Bennis says "Managers do thing right; leaders do the right thing" I believe this saying is correct because what a Manager does is to complete whatever it is set for he or she to be accomplished and follow the company policy closely. A manager will
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Similarities and Differences between Common Goods‚ Public Goods‚ Private Goods‚ and Natural Monopolies IDENTIFY SIMILARITIES AND DIFFERENCES BETWEEN COMMON GOODS‚ PUBLIC GOODS‚ PRIVATE GOODS‚ AND NATURAL MONOPOLIES. PROVIDE AN EXAMPLE OF EACH TYPE OF GOOD AND JUSTIFY YOUR ANSWERS. DISCUSS POSSIBLE POSITIVE OR NEGATIVE EXTERNALITIES ASSOCIATED WITH EACH EXAMPLE. HOW DO THE EXTERNALITIES AFFECT THE ECONOMY? Similarities Each is guided by the economy. Differences Each is unique and different in
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in the pre-existing Central excise duty of the Government of India and sales tax system of the State Governments. The introduction of Central VAT (CENVAT) has removed the cascading burden of "tax on tax" to a good extent by providing a mechanism of "set off" for tax paid on inputs and services upto the stage of production‚ and has been an improvement over the pre-existing Central excise duty. Similarly‚ the introduction of VAT in the States has removed the cascading effect by giving set-off for tax
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of the Task Force on GST constituted by the Thirteenth Finance commission. Before going on discussion we should define GST and the Objective behind it. What is GST? GST is a tax on goods and services with comprehensive and continuous chain of set-off benefits from the Producer’s point and Service provider’s point up to the retailer level. It is essentially a tax only on value addition at each stage and a supplier at each stage is permitted to set-off through a tax credit mechanism. Under
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SUMMARY OF GOOD AND SERVICES TAX (GST) WHAT IS GST? Good and service tax is a direct tax code to be implemented by the government. It is a comprehensive indirect tax to be levied on manufacture‚ sale and consumption of goods as well as services at a national level. Integration of goods and services taxation would give India a world class tax system and improve tax collections. It would end the long standing distortions of differential taxation treatments of manufacturing and service sector. The
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A GOOD MANAGER WILL ALWAYS BE A GOOD LEADER In this essay I will demonstrate how a good manager _can_ often be a good leader‚ but why I also believe that explicit differences in characteristics; attitudes and methods prove them to be unique. I will do this by firstly‚ defining what I feel a good manager is‚ and what I feel a good leader is. In doing this‚ I will compare and contrast the two concepts in order to finally draw conclusive similarities and distinctions between the two. American philosopher
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Good Customer Service Good customer service is all about bringing customers back. Due to intangibility‚ the customers can’t feel the service‚ and thus causes lack of confidence of customers to the services. Therefore‚ the business should ensure that they provide a good‚ nice‚ friendly and professional service to the clients. The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue. The staff
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Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have already spoken with my employees and am confident this
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