Description of the service marketing mix elements (7Ps) The traditional marketing mix was formulated by maintaining the goals of marketing. This marketing mix may also be adapted for services marketing. The service marketing mix is also known as an extended marketing mix and is an integral part of a service blueprint design. The service marketing mix consists of 7 P’s as compared to the 4 P’s of a product marketing mix. Simply said‚ the service marketing mix assumes the service as a product itself
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ANSWER: 8-4 Trigonometry Express each ratio as a fraction and as a decimal to the nearest hundredth. 1. sin A 3. cos A SOLUTION: The cosine of an angle is defined as the ratio of the adjacent side to the hypotenuse. So‚ ANSWER: SOLUTION: The sine of an angle is defined as the ratio of the opposite side to the hypotenuse. So‚ 4. tan A ANSWER: 2. tan C SOLUTION: The tangent of an angle is defined as the ratio of the opposite side to the adjacent side. So‚ ANSWER: 3. cos A SOLUTION:
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Service Capacity * Service Capacity is defined as the maximum level of value-added activity‚ which can be consistently achieved over a period of time under normal operating conditions. * The important consideration is that the service provider should be able to sustain provision of service at such a rate comfortably under normal working conditions. * It can be expressed as : 1. Max. number of patient attended by a Doctor / hr. 2. Max. number of calls attended by a Executive
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99 Legendary Customer Service Quotes Customer service is growing in importance as a competitive business differentiator heading into the new year. Here is a collection of 99 inspiring and useful customer service quotes to keep in mind: 1. The goal as a company is to have customer service that is not just the best but legendary. Sam Walton‚ Founder of Wal-Mart 2. Your most unhappy customers are your greatest source of learning. Bill Gates 3. It is not the strongest of the species that survives
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Analyst/ officers b) Loan officer / marketing c) Branch Manager d) Product development e) Card department The functions: * Provides bank services to individual‚ small business and large organizations. * More people employed in the commercial banking sector than any other part of the financial services industry. 3) Investment Bank * Help companies and government issues securities. * Help investors purchases‚ security‚ manage financial asset and trade
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argument that kids are “fleeing something horrendous when they join a gang”? 2. What was the “social reality” surrounding Dolores Mission Parish when Father Greg Boyle arrived in the mid-80’s? Death. Death was the social reality of that time. There were 8 gangs fighting over the same territory‚ being in the area that they were the was a lack of education and access to education‚ violence is what almost every child grew up around. Worst of all there was no hope‚ no hope that things would be better
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Letter of Transmittal 29 August‚ 2012 To Tarafder Md. Mehedi Al_Masud Course Teacher School of Business Studies Southeast University Dear Sir‚ With due respect‚ we are submitting this report on the basis of service industry “BRTC ”. We took help from our course teacher Tarafder Md. Mehedi Al_Masud from internet and used our creativity. This report is only for academic purpose. This is not at all for regular activities. I therefore‚ request your favor to accept
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Week Eight Object-Oriented Design and Programming Identify both the top-level objects and the GUI interfaces of an electronic product. Describe object-oriented‚ event-driven programming. Describe a simple‚ object-oriented program. Recognize the difference between object-oriented and structured program design. Course Assignments 1. CheckPoint: Interfaces and Communication Messages Understanding object-oriented methodologies is often difficult. You already understand
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assignment I am going to conduct a critique of the following service management ideas‚ theories‚ concepts and techniques; specifically with reference to their purpose‚ application and limitations and with regard to how these service management ideas‚ theories and techniques may contribute to the development of a successful business: Service concept‚ Service concept profiling and The SERVQUAL model. Service concept purpose‚ The service concept has been defined variously throughout the years‚ Haskett
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Introduction The service industry interacts with our lives on a daily basis. Services can be defined as deeds‚ processes and performances. When considering the differences between products and services‚ intangibility and the fact that a service cannot be touched‚ tasted‚ viewed or tried on are terms often used (McColl-Kennedy & Kiel 2000). Services differ from goods in essentially four ways: (1) intangibility; (2) inseparability; (3) heterogeneity; (4) perishability (Kotler‚ Brown‚ Adam‚ Burton
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