MU0018 - Change Management Sem 4 Set 1 Spring 2013
Q1. (a) What is change management?
Answer: Change management is an approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. It is an organizational process aimed at helping change stakeholders to accept and embrace changes in their business environment or individuals in their personal lives. In some project management contexts, change management refers to a project management process wherein changes to a project are formally introduced and approved.
Q2. List and explain the stages in organizational Life cycle? Answer: What Are Organizational Life Cycles?
Organizations go through different life-cycles just like people do. For example, people go through infancy, child-hood and early-teenage phases that are characterized by lots of rapid growth. People in these phases often do whatever it takes just to stay alive, for example, eating, seeking shelter and sleeping. Often, these people tend to make impulsive, highly reactive decisions based on whatever is going on around them at the moment.
Q3. Explain briefly the recent approaches to organisational development and change. Answer: Organisational Development Approach
Organisational Development (OD) is about improving performance at the individual, group and organisational levels. It is about improving the organisation’s ability to effectively respond to changes in its external environment and it’s about increasing internal capabilities through ensuring the organisational structures, human
Q4. Discuss in brief about the role of leaders in the change process. Answer: Throughout periods of changes, which is just about all the time for a good organization, leaders need to concentrate on having their people go from change avoidance to change acceptance. There are five steps accompanying change (Conner, 1993):
* Denial — cannot foresee any major...
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