Lecturer:
Dr.B.NDLOVU
PhD
Lecture One
Objectives
Definitions of Management
Levels of management
Functions of management
Percentage time spent on functional activities
The 10 roles of managers
Managerial skills/ competencies required at different managerial levels
DEFINITION OF MANAGEMENT
WHAT IS MANAGEMENT?
Management
The process of coordinating work activities so that they are completed efficiently and effectively with and through other people
Elements of definition
Process - represents ongoing functions or primary activities engaged in by managers
Coordinating - distinguishes a managerial position from a non-managerial one
WHAT IS MANAGEMENT? (continued)
Management (continued)
Elements of definition (continued)
Efficiency - getting the most output from the least amount of inputs
“doing things right” concerned with means
Effectiveness - completing activities so that organizational goals are attained
“doing the right things” concerned with ends
Why study management
WHO ARE MANAGERS?
Manager
Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals
WHAT DO MANAGERS DO?
Management Functions
Planning - defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities
Organizing - determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made
Leading - motivating subordinates and influencing individuals or teams
Controlling - monitoring actual performance against goals
Competencies that managers need
FUNCTIONS OF MANAGEMENT
Planning
Planning is deciding in advance what is to be done in the future
“According to Koontz and O ‘Donnell defines planning is deciding in advance what to do, how to do it, when to do it and who is to do it. Planning