2. Public Value of Democracy
3. Who is researching this sub-topic
4. Research Questions :
5. Potential future research:
6. Target Conference and Journal :
9. Annotated Bibliography
E-democracy is "the use of information and communications technologies and strategies by 'democratic sectors' within the political processes of local communities, states/regions, nations and on the global stage” (Clift,Steven,2003). Electronic government (e-government) is commonly referred to as the delivery of government information and services through the use of information and communication technologies (ICT) (Akman et al., 2005; Horan and Abhichandani, 2006). With the significant benefits that e-government promises including delivery of quality public services, convenience and accessibility to public services, reduction of communication and information costs, bridging digital divide, and active participation of citizens in government (Aldrich et al., 2002; Jaeger and Thompson, 2003; Akman et al., 2005), tremendous investment has been made worldwide in implementing diverse e-government initiatives for making full use of the potential of effective and efficient e-government. I would be focusing on the sub-topic Public Value of the E-democracy to Citizens.
Public Value of E-democracy:
The public value of E-democracy can be measured only by the services that the government offers their citizens. It is also very vital that these services are being provided to the citizens hassle free. To measure the public value there has been guidelines set by the United Nations. And there is a report that is generated every year regarding this. Before we decide and dive deep into what public value do citizens acquire we need to understand what does the NZ government do and what are the e-Government activities that are currently being implemented. According to Government ICT Directions and Priorities (2006) the following are the e-Government activities that they intend to do: 1. Convenience and Satisfaction
2. Integration and efficiency
3. Trust and Participation
The government has also provided a proper structure as to how to implement the above 3 activities. Convenience and satisfaction has been divided into 4 goals.
i) Delivering government services : This goal is to ensure that new services are deigned and launched by the government that is enabled by technology. They intend to bring about more engagement by the citizens and also provide readily available information regarding e-government. ii) Enabling variety in delivery : This is to ensure that the proposals that are made is relevant to the New Zealand families. iii) Adding value to information : This is to make sure that the infomation is relevant and upto date in on the sites. Also the services act as a gateway to provide links to various other sites such as Archway, NZlive.com, Te Ara, Te Kete, Ipurangi and NZhistory.net.nz. iv) Providing authoritative data : This data is confidential and is provided to citizens only with an appropriate authority channel. These goals ensure and address the issues relating to privacy and authentication of the people viewing the data. Integration and efficiency is divided into 7 goals.
i) Delivering Value for the money : This goal ensures that the government does not overspend on the ICT infrastructure and capabilities also keeps a tab on the major IT projects. This goal always ensures that the benefits that are gained are worthy of the money invested in the technology. ii) Building standards and interoperability : This goal is to manage and promote e-GIF : E-government Interoperability Framework. This goal also ensures that standard of the e-government service delivery....
The Maturing Concept of E-Democracy: From E-Voting and Online Consultations to Democratic Value Out of Jumbled Online Chatter by Martin Hilbert, 2009.
Useful – Must Refer to
Recommendation CM/Rec(2009)1 of the Committee of Ministers to member states on electronic democracy (e-democracy) by the Council of Europe, 2009.
Useful – Worth considering
Measuring the public value of e-government: a case study from Sri Lanka , Kanishka Karunasena et al, 2011
Useful – Must Refer to
Promise and Problems of E-Democracy CHALLENGES OF ONLINE CITIZEN ENGAGEMENT by OECD, 2002.
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