Angela Vaughn
ENG/221
Monday, December 15, 2014
Janet Chappell
Workplace Communication Comparison
Businesses have two forms of communication in the workplace, verbal and written. Both of these formats are important, but written communication takes more effort to be clear, brief and informative. There are various styles of written communications, and each style has a purpose and audience. Written communication can have significance as in legal documents and manuals, and it provides function in the workplace in the form of reports and presentations (Suttle, n.d.). Depending on the writing skills of the writer, the written communication can negatively or positively impact a business.
Written Communication Method Comparisons …show more content…
Businesses also use letters to provide offers to clients who have dropped their services.
Manual
The purpose of a manual is to communicate procedures, policies, or instructions. Examples of these can be user manuals, employee handbooks, and system manuals.
Technical
The technical classification was chosen because it is less formal, and is used internally. It mostly provides procedural explanations and not convince the audience of a point of view or opinion.
Website
The purpose of a website in a workplace is to exchange information with an external general audience, vendors, or internal employees.
Technical and Expository
Both classifications were chosen because the content can be persuasive for a general audience, like what they should purchase or why they should become advocates (internet). Or it can be technical and provide company policies online for an employee (intranet), or data for vendors (extranet).
Other
Other methods of written communications could be electronic, for instance instant messaging and social media.
Technical and