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Explain Why Different Communication Methods Are Used In The Business Environment

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Explain Why Different Communication Methods Are Used In The Business Environment
Unit 1- Communication in a Business Environment

LO-1
1.1 Explain why different communication methods are used in the business environment
Different communication methods are used in the business environment because the purpose of communication is for humans to be able to understand each other for different reasons. So if we develop a range of communication skills we can use them to help, learn or explain something to people. We also communicate to help one another, listen to each other’s problems and solve difficulties we face in life. If you know the audience, you can communicate more effectively and persuade the audience which will give you satisfaction from expressing your ideas and getting recognition. There are two types of verbal communication
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There are also situations when an informal communication is better than a formal one as it’s not a simple question of whether the audience to who the communication is being passed on to is part of the same organisation or individuals from outside the organisation.
Depending on the situation, if you need to write something formal then writing a business letter is the right choice, rather than a note or an email, which are less formal. Knowing the audience helps you eliminate communication methods that are not appropriate and to focus on communications that are ideal for the particular job.

1.3 Explain the importance of using correct grammar, sentence structure, punctuation, spelling and conventions in business
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This comes under written communication for example writing business letters. They tend to use headed paper which has their details on such as, the name and address of the business and the telephone, fax and email address of the business. It also will have the address of who the letter is being sent to including the date the letter has been prepared, a salutation, a subject heading and the complimentary close. To prevent bad grammar, punctuation and spelling the letter should be checked several times, not only by the person who has typed it but by someone else to make sure. The important points to look out for is, the correct spelling of the recipient’s name, the correct spelling of the recipient’s address, check each part of the address beings on a new line for example, the number or the business/house and the street name on one line, a new line for which area the address is being sent to and a new line for the postcode. But always check that there is a postcode on the letter and that it is correct. If any of this is not correct or the sentence structure is incorrect this could affect the business and the way it is coming across, being professional in a business is the main

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