The Ethics of Management – A Multidisciplinary Approach
Chapter 5 – Why Should a Business Manager Be Moral?
• If we want others to worry about whether their treatment of us is right and just and fair, then we have to worry about our treatment to them – this is called reciprocity (exchange) • Our concern for the quality of our own lives
Trust, Commitment and Effort
• Trust, Commitment and effort is a 3rd moral action by managers that is build among all people (individuals, groups, and organizations associated with their organization. Their essentials are courage (a part of character) and integrity (the willingness to act on principle rather then preference). o Moral responsibility – is the recognition of moral problems. It is the most essential managerial function of all. o Moral reasoning – is the process of examining and then resolving these recognized moral problems in a way that will be convincing to others. o Moral character – is the possession of the courage to first recognize a moral problem and then propose a moral solution. • Fair-to-all creates trust, that trust builds commitment and that commitment ensures effort.
• It is an advancement of the stakeholder (is a person who is associated with a company-that can affect or is affected by the achievement of the organization’s objective) concept. It is a wider range of other firms and institutions, beyond the formal boundaries, and hierarchical controls of their own company. o Material and component suppliers – influences the quality and cost of that company’s goods and services. o Wholesale and retail distributors – influences the price of the product, the level of service and the degree of satisfaction received by the final customers. o Commercial banks, investment companies, research...
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