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Why Is Patient Feedback Important

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Why Is Patient Feedback Important
Hi Sara,
I agree with you. Patient feedback helps to evaluate what works and where improvement is needed. I believe every healthcare should implement some sort of patient’s feedback survey. A few years ago, I changed my physician because of the extensive waiting time. If they had a customer’s feedback survey, I would have told them that the service was great but the waiting time was too much. I wasted almost half day just for a physical check-up and no explanation was given for the delay.
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