Rulemaking Guide: Massachusetts General Hospital Boston

Rulemaking Guide: Massachusetts General Hospital Boston

Introduction Within the public administration sector, there are a number of rules, regulations, rulemaking processes, procedures, and administrative agencies that the organization must adhere to when running a successful business. The members of Learning Team A has been assembled and put on an administrative team for Massachusetts General Hospital Boston to compile a rulemaking guide; to assist management as well as employees grasp the rule making process within the organization. This guide will be comprised of the regulations as well as the administrative agencies that Massachusetts General Hospital Boston is subject to. The guide will differentiate administrative
Hall (2009) differentiates between adjudication and rulemaking by providing Justice Holmes’ definition of adjudication, “a process that investigates, declares and enforces liabilities as they stand on present or past facts and under laws supposed to already exist” (p. 184). The Massachusetts Health and Human Services (MHHS) and the associated sub-agencies promulgate rules and regulations but do not perform adjudications. Establishing and carrying out statutory duties are the chief responsibility of the (MHHS) agency. The FDA, OSHA, and U.S. Department of Health and Human Services carry out administrative adjudications. The FDA and OSHA have the authority to enforce legal responsibilities on persons, hospitals, and businesses that violate
This consists of employee feedback, patient feedback and experience, and improvement programs that can help the organization run a more efficient and effective business. “Improving the patient experience is integral to the MGH 's commitment to being patient-centered, which is one of the Institute of Medicine 's six aims of health care quality. To measure patient experience and identify improvement opportunities, MGH uses a survey called the Hospital Consumer Assessment of Healthcare Providers and Systems Hospital Survey (H-CAHPS)” (Massachusetts General Hospital, 2013). This survey is a federal implemented assessment that is used across the nation to make sure hospitals are adhering to protocol and regulations. This survey requests information regarding hospital care, communication between with staff, responsiveness, environment, discharge procedures, and overall hospital