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Ups Management Styles

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Ups Management Styles
United Parcel Service

“We run the tightest ship in the shipping business”

Laura Andonov

Mission Statement “To guide the company 's efforts to provide responsible, ethical business behavior and manage business conduct to achieve and maintain compliance with all applicable regulations and policies for all aspects of UPS business worldwide, including all wholly owned subsidiaries.”

UPS is a global package delivery business that specializes in not only managing the movement of goods, but the information and funds that moves with those goods in more than 200 countries and territories worldwide. UPS’s target market is primarily U.S. companies that ship business to business via ground delivery and whose delivery time is not urgent. Major customers are manufacturers that ship directly to retailers and online businesses that ship goods to private households. UPS is a large C corporation, a legal business entity that is separate from its owners and managers. It’s unbounded in terms of shareholders and dividend income is taxed at corporate and personal shareholder levels. The benefit of UPS taking on this form of organization is that the company has limited liability, transferable ownership, will have continuous existence, and has easier access to resources. The disadvantage to this type of organization is that it is expensive to set up, they are usually closely regulated, and taxation is doubled therefore extensive record keeping is essential. In 1907, Jim E. Casey borrowed $100 from a friend and started this Seattle based private messenger and delivery services company. From there his motivation and innovation turned into one of the largest package delivery companies in the world that delivers more than 15.1 million packages daily to 7.9 million customers in more than 200 countries and territories all over the globe. UPS has had 103 years to perfect their business plan. There are numerous strategies and values that have pulled UPS through the



Cited: 1. "UPS: From local startup to global titan." Bloomberg Businessweek. 27 Jun. 2007. 19 Dec. 2010. <http://www.businessweek.com/smallbiz/content/jun2007/sb20070627_827624.htm>. 2. Mathis, Robert L, and John Jackson. Human Resources Management. Mason, OH: Thomas Learning, 2008. Google books. 19 Dec. 2008 <http://books.google.com/books?id=_yCe7fiQbokC&pg=PA23&lpg=PA23&dq=UPS+organizational+roles&source=bl&ots=vqW0IRcEwe&sig=68fJNBn9YAaBwCERdJj_gXgoyVs&hl=en&ei=CaQOTenQNcP38AanqNjQDQ&sa=X&oi=book_result&ct=result&resnum=4&sqi=2&ved=0CD4Q6AEwAw#v=onepage&q=UPS%20organizational%20roles&f=false>. 3. Decker, Kathi. United Parcel Service and the Management of Change. Diss. Louisville, 1996. 19 Dec. 2008, <http://cobweb2.louisville.edu/faculty/regbruce/bruce//cases/ups/htm/ups.htm>.

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