U-Haul's Communication Strategies

U-Haul deals with different types of communication strategies when working with management, marketing, and public relations surrounding the organization. Each type of communication strategy is different and requires different types of skills. Within the organization employees communicate with one another, with managers, with customers, and outside associates. When communicating with coworkers, managers, and customers it can result in different types of communication with each individual. Each of us uses individual communication skills to best decide what type of communication is needed in certain situations. Conflicts can arise in regard to communication when dealing with language differences and cultural barriers within the organization. U-Haul employee’s external communication is usually with retailers, customers, suppliers, and future clients. U-Haul tries to give employee’s effective tools needed to communicate successfully with each of these individuals.
Internal Communication
Several communication strategies are used within the U-haul organization to convey health information between internal and external organizations. U-haul uses face-to-face communication, written
Programs, procedures, and policies, remain confidential to continue the success of the organization. Proprietary confidential information such as the following: Personnel files and lists, wage and salary information, medical information, substance-abuse testing, retirement account information, and benefits summary (U-Haul Hr, 2010). Each employee upon hiring stage signs a confidentiality agreement agreeing that he or she understands the importance of keeping information confidential (U-Haul Hr, 2010). By signing this agreement employees agree to protect this information and not disclose any information to any unauthorized outside parties, without written consent from the human resources department (U-Haul Hr,