Nature and Importance of the Study
Trisales Business Systems Corporation, built for almost 30 years already, is a company engaged in the business of retailing office equipment. Such equipment range from Photocopying machine, Fax machines, down to smaller ones such as calculators and electronic typewriters. Their main suppliers include big names in the appliance industry including Sharp Philippines, Copier Online, Epyon Corporation, Panasonic and Sanyo. TBSC is a small to medium in size. All in all, the company consist of no more than 50 employees, including the staff and the people in the managerial levels. They cater to a number of clients around the Cebu province. TBSC is located in Ramos St., Cebu City.
The main aim of sales and stock inventory system is to hold the inventory records accurately and a healthier sales transactions with their costumers and suppliers. Manual recording is really giving them hard time in going thru further for their business. And because they include big names in the appliance industry with a number of clients around the Cebu province, they need to provide an accurate records of their transactions including their inventory as much as well. They also want to have a more secure business flow, and for a well-organized inventory and transaction records. To necessary avoid chaos when it comes to storing information. They believe that having a healthy system for their company is another way of showing their professionalism in the business industry.
Statement of the Problem
Below specified are the current problems faced by the Trisales Business System Corporation:
i) Time consuming transactions and inventory process
Without a system, recording transactions and conducting inventory is one of the most difficult and time-consuming job for their company. Their employees are spending most of his/her time jotting down all transactions for the day. By the end of the month, or whenever the company conducts the inventory of stocks, they have to dig through a whole pile of files to determine the number of sales from the previous workdays, to match it with the results of the inventory.
ii) Inaccurate inventory of stocks and sales
TBSC nowadays is still using the manual recording of informations and data for their business. This causes their records in transactions and stocks to be misguided, filed inappropriately and cluttered. As result, there is difficulty in retrieving data, making analysis and making adjustments to the records.
iii) Unsecured records of data and informations
The manual system of recording data in TBSC, to be direct to the point, unsecured. Anytime, it may get lost, edited or faded which is more prone to miscalculations and causing incorrect changes to the records.
iv) Stocks outs and excesses of stocks in inventory
Shortages in the stock inventory can result in product delays to customers which will reduce their expectations to the company. A poor forecasting in the inventory is also leading them in excesses of stocks that results in additional costs to the organization in storage costs and funds tied up in unused stocks. If the company do not use inventory quickly after purchasing, the business will begin to lose money on the materials just because of their slow and unorganized scheme.
Objective of the System
The main objective of this study is to obtain answers to the questions stated above. We want to know the problems encountered by TBSC employees with regards to their information storing and accessing. Furthermore, we want to demonstrate how the system focuses on those information can be a determinant to improve customer service in Trisales Business Systems Corporation.
A proposed solution to the problem:
i) To achieve a hassle-free, time bounded transactions and inventory process for the employees in-charge. That would lessen their time in spending on the process of doing...
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