The Importance of Non-Verbal Communications

Good Essays
Topics: Sales, Communication
John is a sales man in a real stat company. He was one of thirteen salesmen in the company, but he was the only salesman how understands the costumers. He knows the costumer that will, will not or might buy a unit from the first meeting. John’s success is based on understanding non-verbal communications. John’s story is one of many stories that show how important are non-verbal communications. Understanding other people, having previous expectation of the situation, and changing the feeling of other people are all reasons why non-verbal communications are important to study.

First of all, one of the most important things for doing business is communication, and good communication is based on understanding people. Non-verbal communications are one of the keys to understand people. specifically, understanding what they don,t show such as, their feeling about the product. Non-verbal communications are the movements that the body make. For example, if the person is afraid or not comfortable, s/he puts her/his hand close to the mouth. No body says in situation like this “I am scared.”

Most of people want to know things before they happen. Those information are very important in some situations. Non-verbal communications give information about what will happen. For example, in companies meeting there is a seller and a buyer. If the buyer is not paying attention and looking around, that means the buyer doesn’t like what

the seller is offering. If the seller knows that, the seller will try to do things that make the buyer buy. Non-verbal communications are the way that might help you to make a deal.

Finally, non-verbal communications are used in changing people’s feeling. They are used with students in a class room. For example, the teacher can ask students to do some movement that make them more confident. He/she can ask students to liy back on the chair and put their hands on their head. This movement change their feeling to be more powerful. Also, these

You May Also Find These Documents Helpful

  • Good Essays

    Nonverbal Communication defined as a communication without words. By this means the communication which is understood by the style, gesture, posture, facial expressions and the other body Language. It has been mentioned by the many people that nonverbal communication covers the 90% of the total communication and only 10% of the total communication is covered by the verbal communication. The common and few example of nonverbal communication are shown below which doesn’t require any words as it understood…

    • 735 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Non – Verbal Communication

    • 2302 Words
    • 10 Pages

    A. Non-Verbal Communication This paper reviews key issues in cross-cultural communication; verbal communication and non-verbal communication. Verbal communication is defined as spoken communication, including the use of words and intonation to convey meaning. On the other hand, non-verbal communication is “silent” communication, including the use of gestures, postures, position, eye contact, facial expressions, and conversational distance. The issue of non-verbal communication is related to…

    • 2302 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Verbal and Nonverbal Communication HCA/230 March 11, 2011 Verbal and Nonverbal Communication There are many principles to each form of communication, both verbal and nonverbal. It is somewhat dependant on the circumstances in which you are speaking. All principles are important, some more than others. I will concentrate on three that I consider important. One of the three principles that I consider to be paramount is Be Authentic, do not try to be or act like someone you are not.…

    • 555 Words
    • 2 Pages
    Good Essays
  • Good Essays

    will need to feel that you are on her side. Communication skills Eye Contact Listening skills Body language Touch Tone of voice Don’t talk over the top of them Facial expressions Ask Questions Where you will meet and why We will meet at my house where she feels relaxed, safe and comfortable. I will also make sure that no-one is in the house so it’s only us two there and no one will be listening. Which communication skills I used well We used eye contact I had…

    • 776 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Non-Verbal Communication

    • 1372 Words
    • 6 Pages

    Verbal communication represents just a small percentage of winning the sale and dealing with clients in business. The rest is to have adequate non-verbal skills and to know how and when to use them properly. More than voice or even words, non-verbal communication actually takes people in to what is on other people’s minds. Sometimes although our voice and words are under control, our body language, including the tiniest facial expressions, movements and gestures can give our true thoughts and feelings…

    • 1372 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Non-Verbal Communication

    • 1125 Words
    • 5 Pages

    face-to-face communication, only 7% of meaning comes from the verbal content of the message —38% comes from tone of voice and 55% comes from body language.” Obviously, non-verbal communication refers to the process of the communication by means of receiving and sending the messages which are wordless. As an important tool of communication, non-verbal communication plays an important part in job interviews, medical care and social interactions. The process of a job interview is full of communication, including…

    • 1125 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Non Verbal Communication

    • 1261 Words
    • 6 Pages

    Non-Verbal Communication: What we can learn from Non-Verbal Communication Ever since the dawn of time mankind has always been in engaged in various forms of communication. There are two different kinds of communication, verbal and non verbal. In the era of caveman just using nonverbal communication could get you by, but in the complex society of today both are needed to fully understand one another. This essay will focus mostly on how to read and understand non verbal communication…

    • 1261 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Non Verbal Communication

    • 1188 Words
    • 5 Pages

    NON- VERBAL COMMUNICATION Non- verbal communication is the single most powerful form of communication. More than voice or even words, nonverbal communication cues you in to what is on another person’s mind. The best communicators are sensitive to the power of the emotions and thoughts communicated nonverbally. When individuals speak, they normally do not confine themselves to the mere emission of words. A great deal of meaning is conveyed by non-verbal means which always accompany oral discourse…

    • 1188 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Non-Verbal Communication

    • 734 Words
    • 3 Pages

    Your body and face are communication tools that others use to interpret how you feel and what you are thinking. Body language is also known as non-verbal communication and comes in many forms. Knowing how to read another person's body language can help you maintain better relationships and be sensitive to how others are feeling without even having to ask. Body language is a non-verbal way of communication. Body posture and physical contact convey a lot of information. Body posture matters a lot…

    • 734 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Non Verbal Communication

    • 814 Words
    • 4 Pages

    In this essay I am going to write about Non-Verbal Communication or NVC, which I have learned in my class and combine it into my observation that I have observed in three different situations. I did my observation in café, cinema, and school. I also use all of the seven non-verbal communication characteristics into my observation, those are; body movement, physical appearance, touching, vocal qualities, proxemics, artifacts, and environment. My first observation was in Starbucks cafe, I took my…

    • 814 Words
    • 4 Pages
    Good Essays