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Shc 31 3.3

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Shc 31 3.3
SHC 31
Promote communication in health, social care or children’s and young peoples settings.

Outcome 1.
1) People communicate for many different reasons in many different ways. Communication can be both verbal and non verbal.
Non verbal communication is usually communicated through the process of sending and receiving workless (mostly visual) cues.
Examples of non verbal communication are: • Posture • Appearance • Hand movements • Eye movements • Facial expressions • Gestures
Verbal communication is simpler and come in forms of: • Writing • Oral
Communication can be used as a tool to influence others, communication can be used to bring out bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital tool for seeking and
…show more content…
Also we have a confidentiality clause within our contracts.

3) There are occasions when confidentiality will need to be breached this may cause tension and conflicts. Though this is a necessity if you have any concerns. Reasons for breaching confidentiality; • Safeguarding Children is a multi-stranded identifying concept that reaches beyond basic child protection to incorporate the additional aims of preventing the impairment of children’s health and development, ensuring children are growing up in circumstances consistent with the provision of safe and effective care, as well as protecting children from maltreatment.
A peadiatric leiason form is completed for the following issues: ← Burns on all children under the age of 17yrs. ← Head injuries under 2yrs. ← Fractures under 2yrs.
And reported to young persons services.The parents will be informed that this has happened and may become very distressed and angry. Some parents may leave and take the child if this happens the police will be

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