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The Evolution of Communication

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The Evolution of Communication
Communication has evolved greatly due to advances in technology. This essay is broken into three main parts. Firstly, I will outline some of the major inventions that have shaped the way people communicate today. I will argue that communication has improved due to technological advances and explain why technology has had a positive effect on communication in general. Furthermore, I will describe some of the communication standards necessary for public sector officials to apply, so that the level of integrity the public expects is preserved. Whilst looking at these standards I will apply them to the Queensland Police Service.
Technology has been an essential aspect to the evolution of communication. Without technology human interaction would be confined to oral interaction, symbols, and face to face meetings. The invention of writing and the alphabet has enabled humans to communicate with each other over distance and time (Deal, 2008). Communication was no longer restricted to oral encounters and communicating information no longer relied primarily on memory. The need for a system that could accurately record information arose, and with that the invention of the printing press allowed for standardised recordings of ideas, concepts, and knowledge (Wilcox, 2004).
Before the invention of the printing press in the 15th century, books where handwritten and often filled with errors due to spelling and hand writing. Written language was standardised through print material and literacy rates increased throughout the populace (Wilcox, 2004). Through language, writing and print, information could now be transmitted accurately without the restriction of verbal, face to face communication.
The printing press is seen as a major revolution of communication. In the 20th century, the age of electronic communication, is seen by many as the next revolution in communication. With the invention of the telephone and telegraph, people could communicate almost instantly over great



References: Australian Bureau of Statistics 2008. Business Use of Information Technology, cat, no. 8129.0, ABS, Canberra. Deal, W.F. (2008). Communication Technology: The Magic of Touch. The Technology Teacher, 68(2) Editorial. (1996). Communication and the net Emerald Group Publishing, Limited. Retrieved From http://search.proquest.com.libraryproxy.griffith.edu.au/docview/219851183?ac countid=145433 Goodman-Delahunty, J. (2010). Four Ingredients: New Recipes for Procedural Justice in Australian Policing McMurdo, G. (1995). Changing Contexts of Communication. Journal of Information Science, 21(2), 140-146 Mohan, T., McGregor, H., Saunders, S., Archer, R. (2008) Communicating as Professionals. Moon, M.J., Welch, E.W., Hinnant, C.C. (2005). Linking citizen satisfaction with e-government and trust in government Sadovsky, Y. (2008). Internet use and personal empowerment of hearing-impaired adolescents. Computers in Human Behaviour, 24(5) 1802-1815. DOI:10.1016/j.physletb.2003.10.071 The State of Queensland (Department of the Premier and Cabinet) (2009)

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