Assessment task – SHC 21 Introduction to communication in health, social care or children’s and young people’s settings
Task 1 links to learning outcome 1, assessment criteria 1.2 and 1.3.
Effective communication is vital when working with children and young people. As part of your induction, as a new member of staff, you have a session booked with your line manager where you have been asked to provide information that will show you can:
Explain how effective communication affects all aspects of your work
Explain why it is important to observe an individual’s reactions, when communicating with them.
NB: You may choose to use work products to support your work.
Identify the different reasons people communicate.
Why people communicate?
1.1, A define meaning of commination is giving people useful information and telling them about things that have happened. . A communication is massage or a piece of information that you give someone. Communication is also from of technology for passing on information for example television and text massage. (Oxford University).
People communicate for number of reasons to express there feelings, outline a concern, make point, disuss a situation, receive instruction, to receive information, to negation to give information. To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences, give and receive information and instructions, to understand and be understood, to People communicate in order to establish and maintain relationships with others, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool I use to meet the needs of children. It is a basic requirement of my job role to communicate with children and their families, other members of staff on a daily basis. Communicating with other staff members...
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