TEN OPERATION MANAGEMENT DECISIONS

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Definitions of Operations management
Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization.

Operations management is an area of management concerned with overseeing, designing, and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements.

According to the United States Department of Education, operations management is the field concerned with managing and directing the physical and/or technical functions of a firm or organization, particularly those relating to development, production, and manufacturing.

Operation Management Decisions

PRODUCT & SERVICE DESIGN
Customer Satisfaction begins with product and service design. Moreover, decisions are made in this area impact operations and the organization’s overall success. Process selection and capacity planning impact the ability of the product system to deform and to satisfy customers. Flexibility, Production time, and cost are key considerations in process design.
Process selection and layout are closely related. Layout decisions are influenced by decisions made in product and service design. Product and service design typically has strategic implications for the success and prosperity of an organization. Furthermore, it has an impact on future activities. Consequently, decisions in this area are some of the most fundamental that managers must make. wps.prenhall.com QUALITY MANAGEMENT
In Operations Management decisions quality is the highest objective, Quality is the totality of features and characteristics of a

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