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Supervisory Training and Leadership Development

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Supervisory Training and Leadership Development
MNGT 194 - Supervisory Training and Leadership Development
Written Assignment #2
Corporate social responsibility

Introduction
The first Walmart store opened in 1962 in Rogers, Arkansas. Each week, more than 200 million customers and members visit 10,700 stores under 69 banners in 27 countries and e-commerce websites in 10 countries. With fiscal year 2013 sales of approximately $466 billion, Walmart employs 2.2 million associates worldwide (Walmart.com).
Starbucks was established in 1971 in Seattle, WA. The first store was a single store in Seattle’s historic Pike Place Market. Today Starbucks consists of more than 18,000 stores in 62 countries; Starbucks is the premier roaster and retailer of specialty coffee in the world (Starbucks.com).
This essay will analyze the mission, values, and core competencies of each organization encompassing sustainability and the Triple Bottom Line. I will address organizational similarities as well as organizational differences.
Analysis
Upon review of Starbucks’ and Walmart’s mission statement Walmart’s mission statement focuses on reducing costs for their customers “We save people money so they can live better" (WalMart.com). Starbucks’ mission statement on the other hand focuses on providing a positive experience for their customers, employees and the community. Starbucks’ mission statement is “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time" (Starbucks.com).
After review of the core values for each organization it is apparent that Starbucks’ adheres to their core values. Starbucks’ core values include: community service, eco-friendliness and Third World aid. Starbucks’ has fulfilled their promise in these areas by becoming one of the world’s most ethical companies.

Walmart has been driven by one core value: everyday low prices. Walmart has managed to offer a variety of products and services for sale at historically



References: Certo, Samuel C. (2010), Supervision: concepts and skill-building, (Pierce College Military Program ed.) Boston: McGraw-Hill/Irwin. Gunther, M. (April 16, 2012). How much of a difference can Walmart really make? Retrieved from: http://www.greenbiz.com/blog/2012/04/16/how-much-difference-can-walmart-make (2012) . Starbucks Global Responsibility Report. Retrieved from: http://www.starbucks.com/responsibility/global-report (2012). Walmart’s 2012 Global Responsibility Report. Retrieved from: http://corporate.walmart.com/global-responsibility/environment-sustainability/global-responsibility-report (March 20, 2013). Starbucks Expands $70m Sourcing Program. Retrieved from: http://www.environmentalleader.com/2013/03/20/starbucks-expands-70m-sourcing-program/

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