Preview

Starbucks

Good Essays
Open Document
Open Document
534 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Starbucks
As we know, starbucks is one of big brands in the world , so , how do they do it to maitain the organization for along time ? because they have unique cultures that I’ll show you right now.
Starbucks enjoin all new employees to consummate twenty-four hours of training. During the period, they will have learned the operation of espresso machines, the customer service reflective of their mission statement, the processing and production of coffee beans. After training, Starbucks employees are already informed of the culture and ready to transfer this to customers. Training programs offered by organizations such as Starbucks nurture consistency for all employees and empower the organization’s public image.
Starbucks, with its 7000-strong stores across the globe, envisions maintaining diversity as a way of life insofar as it is its culture’s core and its business’ foundation. The organization’s objectives are to attract and keep a manpower that reflects the world, to make policies and practices that uses human potential to the fullest, and to build hopes, realize dreams and develop equity in partners, neighborhood and communities.
All organizational cultures start with tiny group of individuals who direct the organization in their capacity as founders. By virtue of their vision, preferences, values, and belief, they ascertain the process of hiring employees, train and socialize the employees to think founder-style and mold attitude and behavior to fit the vision. Only success will motivate their growth. In the case of Starbucks, an Italian inspiration, president and present CEO, Howard Schultz orchestrated its culture. Schultz’ vision looked toward the flavorful traditional espresso coffee beans after visiting Italy. Ever since then, he bought Starbucks and widened this vision and has peaked in late decades for its phenomenal popularity of enterprising high-quality, whole bean coffee.
It is noteworthy that once culture is grounded in an organization and achieves



References: The starbucks case (2009) Littlegapanese http://littlegapanese.blogspot.com/2009/08/organizational-culture-starbucks-case.html

You May Also Find These Documents Helpful

  • Best Essays

    Starbucks unique selling proposition was their brand image. They have always placed itself as an exclusive brand and have enabled their customers to experience a rich taste in comfortable environment. They have emerged as a leading global company with the perspective of making difference in people’s life by delivering quality based product all around the globe. Presently the company is working at their best in Bahrain, Canada, Hong Kong, Israel, Japan, Kuwait, Egypt, Switzerland, Taiwan, Thailand, United Kingdom, United States, South Korea, Singapore, China, Philippines, Australia, Oman, Malaysia, Qatar and Saudi Arabia (Taghred, Ehab Aziz, Bassem Naguib,…

    • 4211 Words
    • 17 Pages
    Best Essays
  • Powerful Essays

    Diversity Audit

    • 3835 Words
    • 16 Pages

    From the first barista ever hired, Starbucks has been committed to its partners and has prided itself on being a company based on diversity and acceptance of all cultures; not only from the partners but from the coffee…

    • 3835 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    Orin Smith

    • 434 Words
    • 2 Pages

    love for a great cup of coffee, has guided Starbucks on an amazing journey from a…

    • 434 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Saving Starbucks Soul

    • 446 Words
    • 2 Pages

    There are some Human Resource Management issues inherent in Howard Schultz’s concerns. The first issue is to develop a performance management system that makes clear to employees what is expected of them. This system will also assure line managers and strategic planners the employee behavior will be in with the Starbucks goals. Another issue is using available technologies to find and hire competent, committed employees that embody the Starbucks image. These potential employees need to be trained and developed from the beginning in the Starbucks manner of doing things. From these employees, a small diverse amount needs to be chosen for the “Coffee Master” program. These graduates of the black apron need to keep on top of the ever changing world of coffee flavors so ongoing training needs to be monitored. All of these employees need be a diverse, dynamic group of individuals that LOVE coffee and are working towards the common goal of making your experience at Starbucks the best it can be while still working quickly and making the company money.…

    • 446 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    The mission of Starbucks is to "to inspire and nurture the human spirit - one person, one cup and one neighborhood at a time." Further, it shows concern about the environment and has an environmental Mission Statement: "Starbucks is committed to a role of environmental leadership in all facets of our business". Further the Starbucks website claims that its stress will be on the quality of coffee, it calls its employees its partners, that it will connect with its customers, create a sense of belonging with its customers and take its responsibility to its neighborhood seriously. In accordance with its mission, Starbucks has created a culture where they create an atmosphere. The culture is that of focusing on customer satisfaction. In addition, the employees seek to enhance customer experience and provide higher value to the customers. The employees seek customer feedback. The culture emphasizes customer care in such a way that customer choice ultimately shapes the strategy of the company (Fellner). K, 2008). The culture seeks to build close relations with customers and this leads to the building of a customer base. Starbucks builds its culture by first training its new employees on ethics, ergonomics, safety, legal compliance and hands-on-training. The mission statement, customer service and corporate culture are communicated to new employees during their training. The mission statement is so well engrained in its employees that it becomes guidance for decision making. The employees also cherish the Starbucks experience. The culture of Starbucks has some positive effects. It has a lower turnover rate of employees and improve the level of ethics n the employees. The company has plans to conduct business n an ethical manner through ethical sources of coffee, environment protection, and social involvement of Starbucks. Starbucks has used the strategy of…

    • 802 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    As I drove to work this morning, I decided to make a slight detour from my normal route to get a cup of morning goodness in the form of fresh coffee. I could have stopped off at the corner convenience store, smelt gasoline being pumped and the ring-a-ding-ding of the slot machines that frequent just about every Las Vegas establishment, but I was looking for a little more something. I decided to drive an extra 30 seconds out of my way to go to an establishment that I knew would provide outstanding quality coffee, serve it with a smile, and provide an environment that was classy and warm. I decided to go to Starbucks. As I walked in, I smelt the fresh coffee grounds and heard a catchy song on the stereo. When the gal behind the counter greeted me with a big smile and asked, "What can I get started for you?" I knew I had made the right decision. The Starbucks corporation has done an outstanding job since 1970 with the execution of it 's strategicprocess resulting in it currently owning 40% of the specialty coffee market and boosting annual sales exceeding $7 billion according to an article published by Burt Helm.…

    • 1846 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Starbucks is one of the most recognized brands in the world. It is respected for many reasons, and one of them is providing customers with the best coffee experience. It is also a company that values its employees and acknowledges that it could not have achieved the competitive advantage that it currently enjoys without them.…

    • 513 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Starbucks, the largest coffeehouse company in the world, is a company that tries to make business in a socially responsible way. The firm is not only about making coffee but also about treating with dignity the clients and the environment where they are operating into. Hereby, we will discuss the different actions undertaken by Starbucks in order to be socially correct.…

    • 333 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Starbucks Coffee Company came from humble beginnings when it started out as a simple café in Seattle, Washington, in 1971. Originally founded by Howard Schultz and located in the historic Pike Place Market, that single store has since multiplied to more than 15,000 stores located in 50 countries. Starbucks Coffee Company has realized a success which is admired by companies industry wide, with their main source of success being the people they hire to manage within the organization. The management team is charged with a vital responsibility: to pass along the vision of founder Howard Schultz to every employee and customer which is “to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time” (Our Heritage, para. 6). In addition to that top priority, the management of Starbucks Coffee Company is charged with several complex tasks such as being strong leaders and managers, and knowing the difference; creating and maintaining a healthy organizational culture through the development of their employees and each store experience; and achieving global success.…

    • 1829 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    History of Starbucks

    • 1139 Words
    • 5 Pages

    From Starbucks founding in Seattle, the company has expanded rapidly. In the 1990s, Starbucks was opening a new store everyday, a pace that continued into the 2000s (Sewer, 2004). In 1995, new stores generated an average of $700,000 in revenue in their first year ( Thompson & Gamble, 1999). This was due to the growing reputation of the Starbucks brand. In more and more instances , Starbucks reputation reached new markets even before stores opened. Starbucks CEO, Howard Schultz, talked about making sure that rapid growth doesn’t dilute the company’s culture because he wants Starbucks to be a household name and a place where customers can come and enjoy a fresh cup of brew (Sewer, 2004).…

    • 1139 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    The Starbucks brand means consistency and predictability to consumers. It is a promise to great coffee and great experience. Starbucks’ extensive product line strategy of creating a variety of products beyond just coffee beans was a big…

    • 463 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Core Business Skills

    • 2816 Words
    • 12 Pages

    Since Starbucks Coffee is the world's leading brand in coffee, they serve up to 35 million customers from all over the world weekly. Because of their great reputation, they have successfully opened up to 17,000 stores worldwide. The company's mission statement is to 'inspire and nurture human spirit'. Firstly, Starbucks Coffee focus to provide a 'great work environment' to their members so that they are treated with 'respect and dignity'. Secondly, Starbucks Coffee also believes that conducting business ethically is the main key to be successful in a business. As a worldwide and leading-brand company, Starbucks Coffee insists strongly on upholding a culture where diversities are well valued and respected. These diversities include 'inclusion: human connection and engagement', 'equity: fairness and justice', 'accessibility: ease of use and barrier free' so that employees with diverse background are fairly treated and respected to ensure a comfortable and enjoyable workplace (www.starbucks.com 2011).…

    • 2816 Words
    • 12 Pages
    Powerful Essays
  • Better Essays

    Starbucks owns and operates its own facilities, warehouses, and retail stores giving the company control of product design, shipping, and receiving. The company's strategy is to sell premium products pricing the product as high as the market will allow. Starbucks brand awareness is very important and by introducing new products developing new distribution channels. Starbucks is a leading company in sales of coffee and coffee products in the domestic and global markets. The company's management practices have allowed Starbucks to grow and prosper as an organization.…

    • 1133 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    The Company 's objective is to establish Starbucks as the most recognized and respected brand in the world. Starbucks purchases and roasts high-quality whole bean coffees and sells them along with fresh,…

    • 2423 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Objectives: Starbucks wants each store to be part of the community and be invited in wherever the brand does its business. It wants to be a force for positive actions of bringing their partners, customers and communities together to contribute to the society each day.…

    • 3090 Words
    • 13 Pages
    Powerful Essays

Related Topics