Risk and Quality Management Assessment

Topics: Risk management, Management, Health care Pages: 12 (1857 words) Published: November 30, 2014
Risk and Quality Management Assessment Summary
Sherry Noble
September 29, 2014
Charriet Womble

Risk and Quality Management Assessment Summary
Reunion Plaza Nursing Center, a long term nursing facility with a 102 beds and is in the process of adding an additional wing that will have 30 beds for the elderly, disable, and short term rehabilitation with a staff that consist of Administrator, Business Office Staff, Social Worker, MDS Coordinator, Central Supply Clerk, Staffing Coordinator, ADON, Hall Managers, Hall Nurses, Treatment Nurses, Medication Aides, Nurse’s Aides, Dietician, Dietary Aides, Maintenance, Housekeeping and Laundry Staff, who all works together to provide care to the residing residents and new admissions that is received. Its daily operations is based on revenue from private insurance, Medicare, Medicaid and private pay so the corporate office and management can acquire the necessary products to continue offering the residents the best quality that is needed. With the adding of the additional rooms and beds it is time to think of how and what is needed to implement new residents along with the hiring of more staff to make the implementation into improving the quality of care a success. The purpose of risk and quality management in long term care nursing facility is to assure that the organization has good sound structural and behavioral factors which is very important in helping the staff to perform good quality care for the residents. It also helps each individual staff member to take it on themselves to be responsible for monitoring the risks in order to make sure the risks can be minimized so they are manageable to assure that the best quality of care is offered. Not knowing how individuals think of governance in risk and quality management and how to interact with each risks and what is expected from an organization in assuring all responsibilities are giving out effectively based on the concepts of risk and quality management which is based on the leadership and how effective the leaders recognition of the behavior of humans along with system structures to offer good quality care which corporate would want to build on the quality of care that is needed to continue to operate successfully based on the governance in an organization. (Bassett and Westmore, 2012) Based on the governance in an organization many questions will arise such as (1) if the individual staff have clear roles and accountabilities in reference to the governance. (2) Are the processes of risk and quality management being understood on how to find and correct any and all issues to manage quality care in an organization? (3) Does the corporate personnel have involvement in updating residents, staff and stakeholders on the quality of care given by the organizations? Quality care is a must and the steps for the organization to identify and manage their risks would be step 1: To communicate with the staff because they see what takes place on a daily basis. Step 2: To listen to what the staff has to say about what they see taking place on a daily basis. Step 3: Walk the facilities to see what is going on for yourself and ask questions to get the answers that is needed to assist in the role of quality care. Step 4: Hold in-services to interact with the staff even though the reporting system of the organization sends the information through different departments before it get to the staff to realize there are risks such as (1) resident’s safety which could affect the organization legally and the loss of residing residents if something should interfere with the safety of the residents. (2) Violation of the HIPAA ACT which could also cause legal problems such as fines, incarceration, and a lawsuit for the organization and staff. (3) Residents care in an organization could affect the organization by getting a surprise State Investigation, termination from the organization depending on the findings of the investigation,...

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