Professionalism In The Workplace

On Saturday, I visited Hot Topic in Maple Grove and observed one of their employees, named Quinn, interacting with his customers and coworkers. Overall I would give him a score of 4.5 for professionalism. There were many things that he did well. He greeted every customer that came into the store and engaged in conversation with them. He also worked well with his co-workers, they spoke with proper grammar and used a sense of humor with each other. Even in the popular culture setting, professionalism was still displayed through the employees attitudes and even in their attire. They dressed in clean jeans and a clean shirt like the ones they sell at the store. This affected my perception of the company is that although they have a laid back dress
My strengths include communication, integrity, interpersonal skills, work ethic, and responsibility. At my current job, Dairy Queen, communication is key to accomplishing goals and making sure that the job gets done with minimal errors. I work with around six other people per shift and when making products, it is important that everyone know which product you’re making to keep from making the same thing twice. Integrity is also a key part of my job. When you do something wrong, you take responsibility for your mistakes. There was an instance where I had given the customer the wrong order and had to take responsibility for us losing time to remake both orders that had then been messed up. Interpersonal skills are also important because you have to get along with your co-workers and employees to keep a healthy work environment. Although some co-workers and some customers can get under my skin every now and then, I have to maintain a calm composure to keep work going no matter what happens. When it comes to work ethic, it has to look like we’re staying busy. If we aren’t making products or helping customers, we are supposed to be cleaning or stocking cups, candies, or utensils. If there is nothing to do, I ask what else needs to be done or what my managers want specifically to be done. I always arrive at least fifteen minutes early and stay until I’m certain that I’m not needed for the store to be successful. When it comes to responsibility, I try my best to get my work done and keep on top of everything. I also double check the orders that I make so I make minimal mistakes. I definitely need to improve on teamwork skills. When at work, I usually try to work on things by myself with almost no help from my coworkers. I usually find that it’s easier for me to work on my own rather than having help from my coworkers. I could also improve