Performance Management Systems
Chapter 1
Introduction to Performance Management
Introduction
SUBODH SINGH is 17 years old and is studying in McMillan High School. He is in the Xllth standard and will appear for the Board examinations in the science stream in March next year. He did well in his Xth Boards. He aims to join one of the leading engineering colleges and specialise in IT. Last year, the cut-off for admission to the top college was 89 per cent. Subodh decided to work hard and secure at least 95 per cent to ensure a seat in one of the prestigious colleges. He decided on the following strategy:
Focus on science and mathematics as they are scoring subjects. Solve as many previous Board examination papers as possible. Get a private tutor to help him improve in mathematics. Work hard. That should get me 95 per cent marks'
His dad, Surya Pratap, an HR director, asked him to draw up a more comprehensive strategy. He asked Subodh to convert the strategy into an action plan for the year. The first step would be to identify the key performance areas.
When Subodh asked his father what these key performance areas were, he explained:
'Key performance areas are those where you need to focus if you have to get your target result of 95 per cent marks in the Board exams. This will give some idea of the effort you need to put in to achieve the result. The result is not negotiable; without 90-95 per cent marks, you will not get admission into your dream college. You should simply ask yourself,'What should I do different to get 95 per cent? Or, what more should I do to get 95 per cent? Or, what new activities should I undertake? The answers to these questions will give you your key performance areas. They help you to plan and give a sense of direction to your work. They help you to remain focused all through the year. Now, decide what inputs you need to make to get 95 per cent in the examinations'
Subodh replied:'I should work hard, solve all the previous examination papers,
Introduction to Performance Management
Introduction
SUBODH SINGH is 17 years old and is studying in McMillan High School. He is in the Xllth standard and will appear for the Board examinations in the science stream in March next year. He did well in his Xth Boards. He aims to join one of the leading engineering colleges and specialise in IT. Last year, the cut-off for admission to the top college was 89 per cent. Subodh decided to work hard and secure at least 95 per cent to ensure a seat in one of the prestigious colleges. He decided on the following strategy:
Focus on science and mathematics as they are scoring subjects. Solve as many previous Board examination papers as possible. Get a private tutor to help him improve in mathematics. Work hard. That should get me 95 per cent marks'
His dad, Surya Pratap, an HR director, asked him to draw up a more comprehensive strategy. He asked Subodh to convert the strategy into an action plan for the year. The first step would be to identify the key performance areas.
When Subodh asked his father what these key performance areas were, he explained:
'Key performance areas are those where you need to focus if you have to get your target result of 95 per cent marks in the Board exams. This will give some idea of the effort you need to put in to achieve the result. The result is not negotiable; without 90-95 per cent marks, you will not get admission into your dream college. You should simply ask yourself,'What should I do different to get 95 per cent? Or, what more should I do to get 95 per cent? Or, what new activities should I undertake? The answers to these questions will give you your key performance areas. They help you to plan and give a sense of direction to your work. They help you to remain focused all through the year. Now, decide what inputs you need to make to get 95 per cent in the examinations'
Subodh replied:'I should work hard, solve all the previous examination papers,