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Performance Appraisal

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Performance Appraisal
A PROJECT REPORT
ON

PERFORMANCE APPRAISAL SYSTEM
AT

LILAVATI HOSPITAL & RESEARCH CENTRE

IN PARTIAL FULFILLMENT OF
MASTERS DEGREE IN BUSINESS ADMINISTRATION

SUBMITTED TO
UNIVERSITY OF PUNE

BY
MR. ABHIJEET S. GAWANKAR
SUMMER TRAINEE
M B A -II
(2004-2006)

VISHWAKARMA INSTITUTE OF MANAGEMENT
PUNE.

1

INDEX

Chapter Chapter Name

Page no.

No.
1

Executive summary

1

2

Introduction of subject

2

3

History & Profile of hospital

7

4

Objective of Project

12

5

Research methodology used in project

13

6

P e r fo r m a n c e

a p p r a is a l

s ys t e m

in

Lila va t i

Hospital
6.1

HRD systems in Lilavati

16

6.2

P r e s e n t s ys t e m

19

o f p e r fo r m a n c e a p p r a is a l in

Lilavati
6.3

Introduction of performance appraisal in Lilavati 20 hospital 6.4

Training programme for performance appraisal

21

6.5

Analysis & interpretation of data

36

7

Observations & Findings

60

8

Conclusion & Suggestions

61

9

Annexure
Annexure 1
Annexure 2

68

Annexure 3

10

65

68

Bibliography

69

2

ACKNOWLEDGEMENT

It s a great privilege that I have done my project in such a well organized and diversified organization. I am grateful to all those who helped and supported me in completing the project.
First and foremost I would like to thank Dr. Narendra Trivedi (Vice
President) And Mr. D. P. Yadav (General Manager HRD) for giving me an opportunity to work as a summer trainee in Lilavati hospital & research centre and thereby fulfilling the requirement of our MBA course.
I would also like to extend my thanks to Mr. Dinesh Bandarkar (Jr. Officer
HRD) and all the staff of HRD department for their help in gathering relevant data needed for the project work.
I am also thankful to our director, Dr. Sharad Joshi and my project guide Dr. Mrs.
Vandana Gote and Prof. Gandhe for helping me in



Bibliography: the partial fulfillment of two-tear full time course Master In Business Administration (2004-2006) as per the rules of the Pune University.

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