P3 – Explain Factors That May Influence Communication and Interpersonal Interactions in Health and Social Care Environments. P4 – Explain Strategies Used in Health and Social Care Environments to Overcome Barriers to
In this assignment I am going to be explaining the factors that may influence communication and interpersonal in health and social care environments and also I am going to be explaining the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. I will be including sensory deprivation, foreign language, jargon, slang, dialect, acronyms, cultural differences, distress, emotional difficulties, health issues and environmental problems, misinterpretation of message, aggression, assertion and how they can be overcome. In order to communicate individuals have to go through a process with another person. This process is called the communication cycle because the process goes round in a circle. This circle includes six main processes.
The idea occurs so the individual thinks of something they want to communicate. Communication always has a purpose. It might be to pass on information on or an idea, or to persuade someone to do something or to entertain or inspire.
Message gets coded this is where the individual thinks about how they are going to say what they are thinking and decide in what form the communication will be, for example, spoken word or sign language. They put it in to this form in their head.
The message gets sent which is where individuals send the message, for example speak or sign what they want to communicate.
The message was received where the other person senses that they have sent a message by, for example hearing their words or seeing their signs.
The message gets decoded this is where the other person has to interpret what they have communicated.
The message gets understood which is where the other person has concentrated and there are no barriers to communication, the other person understands their ideas. They show this by giving feedback for example sending a message back.
These stages of the communication cycle are shown as a list of
The idea occurs so the individual thinks of something they want to communicate. Communication always has a purpose. It might be to pass on information on or an idea, or to persuade someone to do something or to entertain or inspire.
Message gets coded this is where the individual thinks about how they are going to say what they are thinking and decide in what form the communication will be, for example, spoken word or sign language. They put it in to this form in their head.
The message gets sent which is where individuals send the message, for example speak or sign what they want to communicate.
The message was received where the other person senses that they have sent a message by, for example hearing their words or seeing their signs.
The message gets decoded this is where the other person has to interpret what they have communicated.
The message gets understood which is where the other person has concentrated and there are no barriers to communication, the other person understands their ideas. They show this by giving feedback for example sending a message back.
These stages of the communication cycle are shown as a list of