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Office Manager Case Study

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Office Manager Case Study
Hiring the right Office Manager for Medical Practices.
To have an established practice, one needs to hire the right kind of staff. A physician, at the practice, will be primarily busy looking after the patients. Hence, managing the office, along with patient care, would be a difficult task. For the success of your practice, it is essential for you to hire an office manager. Hiring an office manager, will enable you to concentrate more on your patients and this will have a significant impact on your practice.
However, hiring the right manager is easier said than done. If not done properly, the new manger can have a negative impact on your practice. We have compiled a checklist that will help you hire the perfect manager for your practice.
1. Functional requirement of the Office Manager.
This is of course the primary
…show more content…
Qualities and characteristics.
Now that the experience and education part of the candidate is decided, we come to the next requirement, i.e. quality and characteristics. Your ideal office manager should be friendly, calm, and outgoing. The excellent people skills will help your practice communicate better which translates into a successful practice. On a typical day, your practice will have patients, drug reps, other office staff, and clients or partners coming and going. Your manager should be able to effectively communicate with all of them.

Another specific requirement would be leadership skills. Your manager will lead your team of employees. The manager will have to lead the way in meeting deadlines, patient care responsibilities, and at the same time, completing all administrative work. They will have to streamline the workflow of your practice, and motivate your staff to work more efficiently.

It will also be helpful if your manager is a good negotiator. Physician practices are stressful environments and an effective negotiator can easily reconcile and resolve conflicts to keep the practice up and running perfectly.

4. Red

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