Managing Change in an Organization
Managing Change in an Organization
Change within an organization can lead to growth and success. Robbins and Judge (2011) define change as “making things different” (p. 592). Companies go through change for different reasons; these reasons are referred to as forces of change. Resistance to change is common and occurs for different reasons. There are techniques to manage resistance to change. To begin a change in services, organizations must first weigh factors that will affect the implementation of change, before they can develop a plan of action. Synergetic Solutions is a company whose main focus is system integration, the assembling and reselling of leading computer brands. The company is looking to branch out and begin designing and implementing network solutions (University of Phoenix, 2002).
Company Overview The majority of Synergetic Solutions’ employees have basic computer assembling and troubleshooting skills, very few employees are specialists. The company has started to expand into network solutions and has already trained and certified some their specialists in this new field. Synergetic Solutions is looking to increase the amount of networking they work on from 20% to 80%. There are a few different reasons Synergetic Solutions wants to make this drastic switch (University of Phoenix, 2002).
Forces of Change Technology, economic shocks, competition, and social trends are internal and external forces that have brought on the need for change at Synergetic Solutions. Decrease in need for system integration has caused an economic shock because the company has fewer clients. For the company to continue to exist a change in offered services must occur to accommodate new social trending services that would be more beneficial to the company. The decrease in need for system integration has caused the competition with other companies to increase, by expanding their services they will bring new clients. Before Synergetic Solutions can
Change within an organization can lead to growth and success. Robbins and Judge (2011) define change as “making things different” (p. 592). Companies go through change for different reasons; these reasons are referred to as forces of change. Resistance to change is common and occurs for different reasons. There are techniques to manage resistance to change. To begin a change in services, organizations must first weigh factors that will affect the implementation of change, before they can develop a plan of action. Synergetic Solutions is a company whose main focus is system integration, the assembling and reselling of leading computer brands. The company is looking to branch out and begin designing and implementing network solutions (University of Phoenix, 2002).
Company Overview The majority of Synergetic Solutions’ employees have basic computer assembling and troubleshooting skills, very few employees are specialists. The company has started to expand into network solutions and has already trained and certified some their specialists in this new field. Synergetic Solutions is looking to increase the amount of networking they work on from 20% to 80%. There are a few different reasons Synergetic Solutions wants to make this drastic switch (University of Phoenix, 2002).
Forces of Change Technology, economic shocks, competition, and social trends are internal and external forces that have brought on the need for change at Synergetic Solutions. Decrease in need for system integration has caused an economic shock because the company has fewer clients. For the company to continue to exist a change in offered services must occur to accommodate new social trending services that would be more beneficial to the company. The decrease in need for system integration has caused the competition with other companies to increase, by expanding their services they will bring new clients. Before Synergetic Solutions can